AlphaSense - Principal Product Manager - Enterprise Admin Experience

Remote - New York, United States; Remote$190k - $190k+ Equity4w ago

Remote Principal NA Software Product Manager Principal

Requirements

• A senior product leader (10+ years of experience) with a track record of driving end-to-end, cross-functional transformation initiatives in enterprise SaaS. • A senior product leader • Adept at navigating complex organizational structures and aligning senior stakeholders across product, engineering, operations, and go-to-market functions. • navigating complex organizational structures • Skilled in mapping and redesigning end-to-end workflows, particularly those involving multiple systems, disparate teams, and complex edge cases. • mapping and redesigning end-to-end workflows • Experienced in enterprise lifecycle management, internal tooling, or admin experience domains, ideally with exposure to provisioning, account configuration, and customer lifecycle systems. • enterprise lifecycle management • internal tooling • Relentless in driving clarity, momentum, and execution amid competing priorities in a high-growth environment. • Equally comfortable in the details of a workflow diagram and in strategic discussions with executives about business impact and scale. • User- and outcome-obsessed, balancing operational realities with customer empowerment and experience quality.

Responsibilities

• Own the holistic vision and roadmap for enterprise administration across internal and customer-facing systems. • Own the holistic vision and roadmap • Map and optimize the enterprise customer lifecycle, from initial provisioning through renewal, ensuring tooling and workflows for both AlphaSense users and client admins support scalability and efficiency at every stage. • Map and optimize the enterprise customer lifecycle • Orchestrate alignment across multiple technology and operational teams to ensure cohesive end-to-end execution. • Orchestrate alignment across multiple technology and operational teams • Influence senior stakeholders and executives to drive investment and prioritization for cross-functional initiatives. • Influence senior stakeholders and executives • Measure success through improved onboarding efficiency, reduced operational overhead, and enhanced enterprise customer autonomy and satisfaction. • Measure success • For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. • You may also be offered a performance-based bonus, equity, and a generous benefits program.

Benefits

• $190,000—$250,000 USD • AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. • In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. • Recruiting Scams and Fraud • We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: • AlphaSense never asks candidates to pay for job applications, equipment, or training. • All official communications will come from an @alpha-sense.com email address. • If you’re unsure about a job posting or recruiter, verify it on our Careers page. • If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.