wagey.ggwagey.gg
26,954  jobs26,954  jobs
Browse Tech JobsCompaniesFeaturesPricingFAQs
Log InGet Started Free
Jobs(26,954)/Support Manager Role(35)/Cloudflare (42) - Senior Revenue Operations Support Manager, Singapore
Cloudflare

Cloudflare - Senior Revenue Operations Support Manager, Singapore

Hybrid$884k - $884k3w ago
In OfficeSeniorAPACSoftwareGovernmentSupport ManagerCustomer Support ManagerExcelSalesforceCustomer RelationsGoogle SheetsCloudflare

Requirements

• We are seeking a skilled and experienced Senior Revenue Operations Support Manager to join our Revenue Operations Support team. This position will be based out of Singapore and assist our APAC region. You will play a crucial role in managing our background operations utilizing our Salesforce and CLM systems in support of internal stakeholders.  You will be engaged in projects to enhance current processes as well as suggest improvements to existing processes.  You’ll drive operational excellence and ensure that actions are aligned with company policies and processes. • 5-10 years of relevant experience in a sales operations role • Experience as a user of Salesforce within quote to cash business processes • Proficient in Salesforce skills needed to complete daily troubleshooting, ticket resolution and projects. • You enjoy taking initiative and making suggestions for improvements • Detail oriented with high capability for detecting inconsistencies. • Proficient with Excel/Google Sheets • Strong time management skills, as well as excellent verbal and written communication skills • Strong work ethic and organizational skills • Experience at SaaS company preferred • What Makes Cloudflare Special? • We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. • Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. • Project Galileo • Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. • Athenian Project • 1.1.1.1 • Sound like something you’d like to be a part of? We’d love to hear from you! • Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. • This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Responsibilities

• Directly support sales and customer success by resolving tickets related to sales process and systems • Independently review requests and troubleshoot to understand technical challenges, define root causes, and resolve problems. • Verifying data accuracy of sales orders • Effectively liaise between Sales, Customer Success, Contracts, Pricing and Finance to resolve issues for the sales team • Follow documentation to complete ongoing tasks, identify areas for process improvement, create documentation for new tasks, and train new team members to complete ongoing tasks • Execute existing tests and write new test scenarios to complete user acceptance testing of changes related to salesforce • Own projects to roll out operational support for new initiatives - generate documentation, train operations teammates, and work cross functionally to make post-launch improvements • Able to lead and develop operational projects which enhance processing speed and efficiency

Apply in one click

Upload My Resume

Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT

Apply in One Click
Apply in One Click

Similar roles

CoinhakoCoinhako - Client Support Manager - User Operations1w ago
·Singapore
In OfficeAPACSeniorBankingCryptocurrencySupport ManagerCustomer Support ManagerTeam ManagementReporting
rainfocusrainfocus - Client Care Analyst - International6mo ago
·Manila - Hybrid
In OfficeAPACSeniorQA AnalystCustomer Support ManagerExcelClient ConsultingCustomer EngagementReportingSalesforce
EnsonoEnsono - Manager, Application Support1w ago
·Pune, India - Hybrid
In OfficeAPACMidSoftwareNonprofitSupport ManagerJiraPerformance ManagementTeam LeadershipITILTeam ManagementReportingDocumentation
GitLabGitLab - Lead Customer Advocacy Manager, APJ2w ago
·Remote - Australia·Equity
RemoteAPACStaffSoftwareLogisticsCustomer Support ManagerBusiness Development RepresentativeProduct MarketingCustomer RelationsReportingCustomer SuccessCross-functional Collaboration
openaiopenai - Support Vendor Manager, APAC2d ago
·Singapore - Hybrid
In OfficeAPACSeniorVendor ManagerSupport ManagerPerformance ManagementExecutive SupportReportingRisk ManagementGovernanceOperations ManagementWorkforce PlanningSalesforceStakeholder Management
G-PG-P - Support Specialist (Time & Attendance) - 1 year fixed term contract2d ago
·Remote - Philippines (Remote-First)
RemoteAPACJuniorSupport SpecialistCustomer Support ManagerExcelDocumentationStakeholder Management
G2G2 - Data Platform, Manager3mo ago
·Bengaluru
In OfficeAPACMidCloud ComputingData AnalyticsSupport ManagerSnowflakeGovernanceTeam ManagementPerformance ManagementGoal Setting
CloudflareCloudflare - People Operations Specialist, Singapore (6 Month Contract)3w ago
·Hybrid·$884k - $884k/year
In OfficeAPACSoftwarePeople Operations ManagerReportingExcelGoogle SheetsCloudflareWorkday
AnaplanAnaplan - Global Renewals Operations Manager3d ago
·India
In OfficeAPACSeniorArtificial IntelligenceSoftwareOperations ManagerBusiness Operations ManagerCustomer SuccessProspectingExcelSalesforce

Browse more by category

Show 35 moreSupport ManagerShow 32 moreCustomer Support ManagerShow 1,299 moreExcelShow 1,466 moreSalesforceShow 231 moreCustomer RelationsShow 270 moreGoogle SheetsShow 81 moreCloudflare
Privacy·Terms··Contact·FAQ·Wagey on X