GiveDirectly - Senior Global Director of Country Operations
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• Deep experience managing and maturing country offices, particularly in Sub-Saharan Africa • Comfort in a fast paced and changing environment that lacks predefined playbooks and requires “figuring things out” where needed • Adept at financial and budget management. Bonus points for knowledge about financial modeling • Strong risk management experience, including crisis management • Expertise in HR, compliance, procurement, corporate audit, risk, IT, and country registration processes • Strong cross-cultural communication, stakeholder management, and comfort with matrixed organizations • Proven ability to create clarity and structure within evolving systems that can work in diverse contexts • Demonstrated ability to make data-driven decisions • Highly analytical and able to grip the details of country office management for ongoing rigorous systems building and cross country oversight. • Ability to get things done with limited resources and implement scalable solutions • Experience and aptitude leveraging new technologies and AI to advance organizational and country office effectiveness. Comfort taking an agile and iterative approach • Familiarity with INGO standards, donor compliance, and internal controls • Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. • Language Requirement: English. Additional Language Preferences: French, Portuguese, or Swahili
Responsibilities
• Strengthen Country Operations • Oversee financial management across country offices, both directly and via setting up the right mechanisms for CDs to better manage their country operating budgets ($150M+ per year across all country offices). • Ensure country offices are well-structured, compliant and able to deliver impact at scale, in partnership with CDs • Provide operational support to CDs across financial management, people/HR, compliance, procurement, administration, IT, security. • Lead new country and project office setups, and responsible wind-downs. • Facilitate evolution of country office organigrams and talent management systems to strengthen leadership and long-term sustainability. • Ensure Global Standards & Compliance • Partner with GSS departments and CDs to embed global standards, systems and policies in country operations and adapt them for local context. • Coordinate with Legal & Compliance to keep country registrations and statutory requirements up to date; support sourcing of legal counsel when needed. • Develop and implement a compliance certification process for country offices, that clarifies CD’s accountabilities and provides assurance, through periodic verification, that county offices are meeting core operational and compliance standards. • Run periodic spot checks to identify risks early and support CDs in addressing them. • Coordinate with Global Shared Services (GSS) • Serve as primary contact for GSS functions (People, Compliance, Procurement, Corporate Audit, Security, IT, Risk). • Define and refine responsibilities and R&R between GSS and country offices. • Facilitate cross-office information flow and best-practice sharing. • Lead Risk & Crisis Management • Oversee risk monitoring and mitigation across countries. Manage and maintain cross country risk dashboard • Partner with GSS on ensuring CDs are monitoring and managing country-specific risks and maintaining a global risk register • Backstop, lead, or participate in crisis management • Lead or contribute to org-wide initiatives to advance and evolve country office management. • Take on special initiatives and projects as assigned • Any other responsibilities as required • Example Deliverables • Design and implement an operational quality/compliance checklist across all country offices, via which CDs understand and certify country standards on an annual basis • New offices go live and old offices are sunsetted smoothly, compliantly, and within target timelines • Drive measurable improvements in country back office processes - in terms of speed, cost, and/or senior headspace required for run rate tasks • Synthesize and streamline our model for replicating and scaling operations at 85% budget efficiency (or higher) in key country contexts
Benefits
• At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here. • Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. • We are open to considering exceptional candidates at both the Senior Director or a higher level, depending on experience and fit. • United States • Base Salary: $145,000 (Senior Director Level) or $170,700 (Higher Level) • Bonus at Target Performance: 15% (~$21,750 or $25,605, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $25,447 or $29,958 in 2025) • Bonus at Target Performance: • Estimated Total Compensation at Target: $166,750+ (Senior Director Level) or $196,305+ (Higher Level) • Annual Benefits Stipend: $21,393 • United Kingdom • Base Salary: £106,374 (Senior Director Level) or £122,330 (Higher Level) • Bonus at Target Performance: 15% (~£15,956 or £18,350, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £18,668 or £21,470 in 2025) • Estimated Total Compensation at Target: £122,330+ (Senior Director Level) or £140,680+ (Higher Level) • Annual Benefits Stipend: £2,760 • Kenya • Base Salary: $120,000 (Senior Director Level) or $145,000 (Higher Level) • Bonus at Target Performance: 15% (~$18,000 or $21,750, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $21,060 or $25,448 in 2025) • Estimated Total Compensation at Target: $138,000+ (Senior Director Level) or $166,750+ (Higher Level) • Annual Benefits Stipend: $8,453 • This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. • At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including: • A positive and supportive team with opportunities for advancement • A demonstrated commitment to helping all staff develop and grow • A competitive salary, including bonus • A robust health benefits plan (exact details will vary by country) • Flexible paid time off • Allowances for desk set-up and learning and development • We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve • Working at GiveDirectly
Similar Jobs
No credit card. Takes 10 seconds.