rwazi - Operations & Delivery Project Manager (LATAM)
Requirements
• Experience managing distributed field teams, gig-economy contributors, or crowdsourced data-collection operations — ideally across multiple LATAM markets. • Real field experience: you've run recruitment drives, trainings, site visits, or collection operations in person. • Experience managing third-party vendors or partners against a spec and a deadline. • Fluent Spanish and English; Portuguese strongly preferred. • Willingness to travel regularly within the region, including short-notice trips. • Operational discipline: real-time trackers, numbers-first updates, and the instinct to raise problems with a fix attached. • Bias to action. We operate on output over effort, speed over perfection, and ownership over hierarchy. • Contract engagement, full-time commitment, based anywhere in Latin America. • Monthly rate plus reimbursed work travel; performance-based variable pay may be discussed after an initial three-month period. • You'll work directly with our Operations and Monetization leadership from day one. • Send us your CV plus a short note on the largest field operation or contributor network you have personally run: how many people, what they produced, and what you would do differently. We weight proof of work over credentials — if you have run something real, we want to hear about it.
Responsibilities
• Build the network — recruit, vet, and onboard contributors and field agents across LATAM markets. • Get out there — meet contributors, communities, and potential partners face to face; run in-market recruitment drives, onboarding sessions, and meetups. • Manage implementation partners — source, onboard, and manage studios, agencies, and field firms to the same spec and quality bar as our own network. • Run field agents — hire, brief, schedule, and supervise agents, including on-site oversight of collection days. • Deliver projects end to end — own live data-collection projects from spec to accepted delivery: volume, quality, timeline, and budget. • Protect quality — enforce spec adherence so submissions pass review the first time; feed rejection patterns back into training. • Support the people doing the work — be the real-time support line for contributors in the field, and make sure everyone gets paid accurately and fast. • Build the playbook — sourcing channels, partner pipeline, onboarding flows, and QC checklists that scale beyond you.
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