Crunchyroll, LLC - YouTube Operations Associate Manager- Contract
Requirements
• Experience managing agency relationships in a media, entertainment, or content environment. • Familiarity with YouTube Studio, content management systems, or digital asset management tools. • Experience with workflow tools (Airtable, Wrike, Notion). • Proficiency with Adobe Premiere, Final Cut Pro, or Adobe Photoshop. • Experience working in the anime, animation, or gaming industry. • The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks. • Pay Transparency - Los Angeles, CA • $38.63—$48.29 USD • Pay Transparency - Remote, USA • We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value • Courage. We believe that when we overcome fear, we enable our best selves. • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding. • Kaizen. We have a growth mindset committed to constant forward progress. • Service. We serve our community with humility, enabling joy and belonging for others. • Our commitment to diversity and inclusion • Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
Responsibilities
• Agency Management & Coordination • Serve as the day-to-day point of contact for the external agency partner, managing communication, deliverable tracking, and issue resolution. • Own and manage agency workflows, ensuring content deliverables (clips, Shorts, language versioning, custom edits) meet quality standards and brand guidelines. • Track agency output against volume targets and timelines, proactively flagging risks or gaps • Coordinate asset delivery across agency, internal creative services, and brand management teams. • Support onboarding of agency partners, establishing workflows, approval processes, and communication cadences. • Content Operations & Publishing • Manage high-volume YouTube publishing operations, including rapid-turnaround and bulk uploads with accurate metadata, monetization, and geoblocking settings • Track and manage content approvals and seasonal workflows, ensuring delivery • Workflow & Process Management • Maintain and continuously improve operational workflows, identifying opportunities for efficiency and scalability • Manage cross-functional requests and approvals, ensuring clear prioritization, visibility across stakeholders, and timely turnaround • Maintain visibility into project status, proactively identifying risks, bottlenecks, and dependencies • Track and compile performance and operational metrics, surfacing insights to support decision-making • 3+ years of experience in marketing operations, project management, agency management, or a related field. • Proven experience managing external vendors or agency relationships, including deliverables tracking and quality oversight. • Strong organizational skills with the ability to manage multiple concurrent workstreams and deadlines simultaneously. • Excellent communication skills—you can hold partners accountable while maintaining strong working relationships. • Proactive problem-solver who identifies issues early and proposes effective solutions. • Detail-oriented with a focus on accuracy, process, and execution • Eager to learn and continuously improve processes. • Respect for anime and its culture, familiarity with fandom communities.
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