Harbor - Corporate Legal Technology Consulting Manager - Discovery and Data Management
Requirements
• 5+ years of relevant experience in legal consulting or eDiscovery services, specifically in a customer facing role advising clients • Hands-on experience using and/or administering Exterro, Relativity Legal Hold, M365 Purview, DISCO, Nuix, Reveal, Mitratech LegalHold, OpenText, or other similar systems • Experience performing eDiscovery process and/or technology assessments, selecting and implementing eDiscovery platforms, designing eDiscovery team structures and operating models, creating eDiscovery documentation (e.g., playbooks), or advising on best practices • Four- year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and education • Electronic Discovery Reference Model (EDRM) • Federal Rules of Civil Procedure (FRCP) • Industry leading eDiscovery technologies and service providers • eDiscovery stakeholders and their typical roles and responsibilities • Common legal operations and eDiscovery platform integrations • Information governance and good data hygiene practices • Common data preservation and collection workflows • IT implementation methodologies and controls • Managing project budgets, resources, and timelines • Aptitude and desire to learn and develop generative or other AI-enabled solutions • Permanent US work authorization required • Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.
Responsibilities
• Client and Project Management • Serve as lead project manager for system implementation projects, including creating and maintaining project schedules, managing the project budget, providing routine status updates, tracking and reporting issues, and coordinating activities with third party vendors • Facilitate workshops with senior legal and IT stakeholders to understand current state processes, gather future state goals and objectives, and document requirements • Advise on eDiscovery best practices and map current state workflows to new technology-enabled processes and/or integrations to create innovative yet practical solutions • Create solution design and/or eDiscovery process documentation, workflow diagrams, standard operating procedures, roles and responsibilities matrices, and other deliverables • Define and document test scenarios to ensure new processes, technologies, integrations, data handoffs, hosting models, etc. align with expected outcomes • Create change management strategies and facilitate (or execute) key tasks required to ensure enduring change, strong user adoption, and a seamless implementation experience • Partner with client teams to develop training curriculum and materials, as well as lead end-user training in partnership with technology providers • Serve as the primary point of contact and/or escalation path for our key client contacts, which include eDiscovery managers or directors, senior litigation attorneys, legal technology managers, legal operations leads, and legal IT managers • People and Team Development • Enhance our methodologies, documentation, training, project delivery approaches, and tools • Actively manage, develop, coach and/or mentor junior team members across all facets of client execution and project management • Cultivate relationships at current clients and mentor junior team members to become trusted advisors and future lead client contacts • Participate in company-wide strategic initiatives • Volunteer for company-sponsored community enrichment programs • Business Development • Participate in business development activities, including qualifying opportunities, creating proposals, leading or supporting new business pitches, and drafting statements of work • Develop and grow existing relationships with vendors and other partners to expand or create new service offerings • Contribute to thought leadership pieces (e.g., participate in webinars, draft an article)
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