Natera - Assoicate CQV Engineer

• Work with other Instrument Support Engineers, and the Automation and laboratory teams to respond to instrument failures and ensure proper instrument function. • Diagnose and troubleshoot any system concerns to minimize downtime. • Install new laboratory equipment (e.g., liquid handlers, sequencers, plate sealers, etc.). • Coordinate and/or perform instrument installations and qualifications per equipment protocols. • Work with Quality Assurance to determine qualification (IQ/OQ/PQ), calibration and preventive maintenance requirements for new incoming instruments, as needed, to comply with regulations. • Maintain program for preventative maintenance (PM), routine maintenance, and calibration of all laboratory equipment. • Perform troubleshooting activities and provide Level 1 service; coordinate with Level II’s and vendors to address escalated service concerns. • Recommend and implement changes to ensure ongoing high-quality performance of laboratory equipment. • Perform all service activities in compliance with all relevant safety and regulatory bodies (e.g., OSHA, CAP, CLIA, etc.). • Maintain and continuously develop knowledge and expertise related to the service of clinical laboratory equipment. • Track all service activities utilizing system(s) developed in accordance with service procedures and laboratory policies. • Ensure all service documentation is complete, timely, and accurate following Good Documentation Practices (GDP). • Excellent verbal and written English communication skills. • Adaptable, open to change, and the ability to work in ambiguous situations while responding to new information and unexpected circumstances. • Strong interpersonal and teamwork skills; ability to easily convey concepts and priorities, as well as an ability to solicit feedback and inputs. • Support and comply with the company’s Quality Management System policies and procedures.Coordinate duties with Equipment Technician • Perform other tasks as specified by the supervisor/manager • This role works with PHI on a regular basis both in paper and electronic form and have access to various technologies to access PHI (paper and electronic) in order to perform the job • Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire. • Must maintain a current status on Natera training requirements.