GurobiOptimization - Technical Account Manager

• Actively engage in calls and meetings with potential customers. • Collaborate and oversee technical discussions in ongoing business opportunities. • Provide in-depth architecture and sizing recommendations. • Offer coaching and presentations in customized workshops, webinars, and hands-on training sessions. • Assist prospective customers in constructing a compelling business case. • Create materials to showcase product functionality and performance. • Take the lead in internal initiatives to improve our processes, systems, and tools. • Leverage your technical expertise as a subject matter expert within the team. • Act as a dedicated team player within our global group, emphasizing mutual support and knowledge sharing as key priorities. • ## What experience and qualifications should you have? • Minimum 3-5 years of professional experience, including 3 years in optimization systems and data science. • A Master's degree in computer science, engineering, mathematics, operations research or equivalent work experience. • Proficiency in both written and spoken English. Additional languages are considered a plus. • ## What skills, abilities, and behaviors should you have? • Demonstrates a strong problem-solving attitude and meticulous attention to detail. • Possesses a high level of emotional intelligence, particularly in self-awareness, empathy, and self-motivation. • Exhibits a robust mindset characterized by curiosity and a strong desire to learn continuously. • Capable of effectively bridging the gap between technical roles and business executives. • Comfortable collaborating cross-functionally with international teams. • Finds satisfaction in operating from a home office within a remote work environment. • Adaptable and willing to travel as needed based on the specified travel expectations. • Able to participate in meetings scheduled across global time zones within reasonable expectations. • Motivated and ambitious, dedicated to achieving assigned Objective Key Results (OKRs). • Committed to upholding the company's policies and procedures. • ## What other requirements should you have? • Proficiency in at least 2 Gurobi API Languages (C, C++, Java, Python, C#, VB.NET). • Basic knowledge of networking, web technologies, and engineering concepts. • Competency in using macOS and Microsoft 365. • Willingness and ability to quickly learn and utilize Salesforce as needed. • ## Your Alignment with our Gurobi Core Values: • Customer Focus: Verbal & written communication skills that bring clarity and build trust. • Power of the Team: Motivated with a team-oriented mindset that aims to both inspire and be inspired by others. • Innovation: The courage to bring ideas forward and see yourself as an integral part of our global team. • Dedication: Organized and agile, focusing on meeting professional objectives while promoting a healthy work/life balance. • Integrity: Promise to uphold honesty as your compass and conduct all business practices with an ethical mindset and fiscal responsibility.