OKX - VIP Relationship Manager (Taiwan)
Requirements
• At least 2 years of work experience in the Web3 industry, with hands-on usage or service experience related to major exchanges, wallets, custody solutions, DeFi products, etc. • 2 years of work experience in the Web3 industry • Able to quickly identify and qualify target clients, with strong communication, negotiation and relationship-building skills. Experience in managing high-potential client relationships, client service or account operations is preferred. Basic understanding of financial markets, derivatives and risk–return; background in banking, securities or asset management is a strong plus. • quickly identify and qualify target clients • Clear KPI & result orientation, and comfortable using data to measure and manage performance. • KPI & result orientation • Comfortable with a high-intensity work pace and frequent travel / client visits. • high-intensity work pace and frequent travel / client visits • Strong self-motivation and resilience, able to find paths forward and drive execution in an uncertain environment. • Able to work in both Chinese and English (listening, speaking, reading and writing). • both Chinese and English (listening, speaking, reading and writing) • Bachelor’s degree or above; majors in Finance, Economics, Accounting, Mathematics, Statistics, Computer Science or related fields are preferred. • All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. • If in doubt, please apply directly through our official careers website. • Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
Responsibilities
• 1- Client Acquisition & Expansion • Identify and acquire potential high-value clients (including but not limited to professional traders, family offices, etc.) through multiple channels such as in-person visits, industry events, communities and referrals. • Quickly profile and identify high-potential target clients, maintain a structured lead pipeline and follow-up rhythm. • 2- Client Relationship Management & Target Delivery • Build and maintain strong, long-term relationships with clients; conduct regular reviews to understand their trading needs, capital scale and product preferences. • Take full responsibility for key KPIs of your client portfolio, including asset under management, trading volume and revenue contribution, and achieve monthly/quarterly performance targets. • 3- Product & Solutions Advisory • Develop an in-depth understanding of major product lines on leading trading platforms (e.g. spot, perpetuals, options, Earn/wealth management, structured products, etc.) and provide professional comparison and recommendations to clients. • Gather client needs and pain points, and work with product, operations and other internal teams to deliver customized solutions for key clients. • 4- Industry Insight & Continuous Learning • Continuously track industry trends, competitor strategies and new product types; quickly absorb new knowledge and translate it into valuable insights and suggestions for clients. • Regularly share client/market feedback and competitive intelligence to provide frontline input for internal strategy and product iteration.
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