Termgrid Inc. - Content Operation Specialist
Requirements
• 4-6 years in content marketing, editorial operations, or a related B2B SaaS role • Strong planning, writing and editing skills, you can spot a weak sentence and fix it fast • Proven experience managing content calendars and juggling multiple projects without dropping threads • Comfortable working with external contributors, agencies, and internal stakeholders across time zones • Ability to understand complex topics, financial services experience is a strong plus, but intellectual curiosity is non-negotiable • Familiarity with SEO basics and content performance metrics • Detail-oriented, structured thinker who doesn't need to be chased • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Responsibilities
• Own the content calendar and editorial pipeline: Plan and manage the editorial calendar end-to-end. Align content priorities with campaigns, product launches, and market moments. Keep everything moving, on time, and on brief. • Coordinate contributors, writers, and agencies: Brief and manage freelance writers, agency partners, and internal subject matter experts. Own the feedback cycle, maintain style standards, and hold the quality bar across every piece that goes out. • Support research and thought leadership production: Work alongside our SMEs to develop white papers, market surveys, research summaries, and commentary. Help translate complex financial concepts into content our audience actually wants to read. • Track performance and improve: Monitor content performance across channels. Bring insights back into planning. Work with digital and agency partners on SEO and AEO to improve discoverability.
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