GitLab - Staff Product Manager, RevOps & Finance Systems
Requirements
• 8+ years of product management experience, with at least 3 years in an internal platform PM, enterprise applications PM, or systems product leadership role. • Deep domain expertise in Quote-to-Cash systems: Salesforce CPQ, Zuora Billing, Zuora Revenue, and NetSuite ERP are the core stack—hands-on configuration or implementation experience strongly preferred. • Demonstrated ability to own and communicate multi-quarter internal product roadmaps to senior business and technology stakeholders. • Strong command of revenue lifecycle processes: opportunity-to-quote, order management, billing and collections, revenue recognition (ASC 606), and financial close. • Experience operating in a SOX-controlled environment with an understanding of audit trails, approval workflows, and change management requirements for financial systems. • Track record of successfully running complex, multi-program delivery environments with competing priorities and shared engineering resources. • Sufficient technical fluency to engage meaningfully with engineering on API design, data model decisions, and integration trade-offs—without needing to write code. • Experience with consumption-based or usage-based billing models • You'll be joining the Revenue Lifecycle & Finance Systems team within GitLab's Enterprise Technology Architecture organization. Our team is responsible for the systems and processes that power GitLab's entire revenue lifecycle—from configure-price-quote through contract execution, billing, revenue recognition, and financial close. • We are in an exciting and demanding phase: transitioning GitLab's go-to-market from a pure subscription model toward consumption-based offerings while simultaneously modernizing our core platforms. This role will be central to shaping how that evolution happens—and how the team grows in capability and product maturity alongside it. • How GitLab Supports Full-Time Employees • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. • Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. • Country Hiring Guidelines:
Responsibilities
• Internal Product Roadmap Ownership • Define, own, and maintain the multi-quarter internal product roadmap for QTC and Finance Systems, covering Salesforce CPQ, Zuora Billing, Zuora Revenue, NetSuite, and the CDot metering platform. • Translate business strategy from Finance, Revenue Operations, Deal Desk, and Sales into sequenced, prioritized system capabilities with clear outcomes and success metrics. • Balance competing program demands—stabilization, net-new capability delivery, and technical debt reduction—with transparent trade-off frameworks. • Drive quarterly and annual planning ceremonies, partnering with Engineering Managers and Business Systems Analysts to align capacity with roadmap commitments. • Stakeholder Partnership & Requirements Translation • Serve as the primary internal product voice for all QTC and Finance Systems initiatives, partnering closely with Finance, Accounting, Revenue Operations, Deal Desk, and Legal. • Lead discovery, requirements workshops, and business process design sessions to translate complex financial and commercial requirements into actionable system specifications. • Own the decision layer between "what the business needs" and "what engineering builds," resolving ambiguity with structured frameworks and documented decisions. • Navigate cross-functional stakeholder dynamics including SOX compliance, audit controls, and revenue recognition governance (ASC 606/IFRS 15). • Team Mentorship & Capability Building • Act as a product craft mentor and senior thought partner for the BSA team, actively upskilling analysts in product thinking, requirements structuring, acceptance criteria definition, and roadmap communication. • Model and instill product management best practices—user story writing, prioritization frameworks (e.g., RICE, MoSCoW), sprint review discipline, and outcome tracking—across the team. • Partner with leadership to evolve the operating model of the team from project-execution-focused to product-thinking-led, raising the bar for how ETA delivers business value. • Provide structured feedback and growth coaching to BSAs on career development, helping analysts grow toward senior and lead levels. • Program Strategy & Delivery Oversight • Lead product strategy for major multi-quarter programs (e.g., consumption-based billing iterations, CLM/Order Forms, Zuora Product Catalog refactors, ERP optimization) from discovery through go-live. • Define and maintain program-level dependency maps across concurrent workstreams, surfacing risks early and driving cross-team resolution. • Own UAT strategy and acceptance criteria in collaboration with BSAs, ensuring system changes meet business requirements before production release. • Support post-launch stabilization and continuous improvement cycles, prioritizing defect resolution and incremental enhancements based on business impact. • Systems Architecture Collaboration • Partner with Enterprise Architects and Engineering Managers to evaluate build-vs-buy-vs-configure decisions for new capabilities. • Bring informed opinions on QTC platform architecture trade-offs (e.g., billing model design, middleware integration patterns, revenue recognition rule configuration) based on deep domain knowledge. • Stay current on platform roadmaps for Salesforce, Zuora, and NetSuite, identifying opportunities to leverage native capabilities before custom builds.
Benefits
• $168,000 - $235,600 USD • How GitLab Supports Full-Time Employees • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. • Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. • Country Hiring Guidelines:
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