Voxel - Technical Deployment Specialist
Requirements
• 3–6 years of experience in technical implementation, deployment engineering, network or systems administration, or a similar customer-facing technical role. • Solid working knowledge of networking and security fundamentals: TCP/IP, VLANs, routing, firewalls, proxies, VPNs, and SSL. • Hands-on experience with security camera or video surveillance systems (IP cameras, NVRs/VMS, RTSP streams), or the ability to learn new camera systems quickly. • Experience managing multiple technical projects at once and driving them to completion on schedule. • Clear, confident communication with both technical and non-technical stakeholders. • Comfortable operating independently in a fast-paced, evolving environment. • Willingness to travel to customer sites as needed. • Experience deploying edge computing, IoT, or AI/computer vision solutions. • Familiarity with cloud networking (AWS, Azure, or GCP). • Background in warehouse, logistics, manufacturing, or other industrial environments. • Familiarity with workplace safety programs or EH&S practices. • Relevant certifications (CCNA, Network+, Security+, PMP, or similar).
Responsibilities
• Execute end-to-end technical implementations, from kickoff and site readiness through go-live and handoff to Customer Success. • Configure and deploy Voxel's edge AI platform, including camera integration, device setup, and connectivity validation. • Work directly with customer IT, network, and security teams to complete network readiness checks, firewall and proxy configuration, and access requirements. • Produce technical documentation that helps customers secure internal IT and security approvals. • Troubleshoot deployment issues across networking, camera systems, and edge hardware, escalating toEngineering when needed. • Manage implementation timelines, track progress, and communicate status, risks, and next steps clearly to internal and customer stakeholders. • Coordinate onsite installations, including travel to customer sites for more complex deployments. • Contribute to and continuously improve implementation playbooks, checklists, and best practices so deployments get faster and more consistent. • Capture customer feedback and deployment friction and share it with Product and Engineering to improve the platform.
Benefits
• $100K – $130K • Offers Equity • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • If you have a LinkedIn account, please share a link. This is optional. • If you have a public GitHub account, please share a link. This is optional. • If you have a website or online portfolio, please share a link. This is optional. • Add a cover letter or anything else you would like to share in support of your application. • Select "Yes" if you are a U.S. citizen, Green Card holder, or have a work permit that does not require company sponsorship (e.g. certain OPT, CPT, or other independent work authorizations). • Select “Yes” if you currently require, or will require, employer-sponsored work authorization to work in the U.S. (e.g. H-1B, O-1, TN, etc.), either now or at any point in the future. • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the Black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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