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Jobs(29,813)/Customer Success Manager Role(504)/reedsy (5) - Copy of Customer Happiness Manager - Remote Anywhere

reedsy - Copy of Customer Happiness Manager - Remote Anywhere

United Kingdom$300k - $540k3mo ago

Remote Senior EMEA Customer Success Manager Remote Assistant Intercom Zendesk CRO Conversion Rate Optimization

Requirements

• 5+ years of customer support experience (Intercom, Crisp, Zendesk, etc.) • Experience automating support processes • Great understanding of on-boarding and conversion rate optimization (CRO) techniques • Entrepreneurial minded • Strong writing skills, you can write clearly and accurately, with perfect grammar and spelling • Native-level English speaker • Availability to work every other weekend. • Previous experience working for a marketplace and/or in a creative industry • Fluent in multiple languages. Reedsy welcomes applicants of all cultures and backgrounds. • A good dose of ambition, a willingness to learn, and a great sense of humor

Benefits

• Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Why are you interested in Reedsy and this role?

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