Machinify - Document Specialist
Responsibilities
• Manage document workflows, including processing, quality assurance, and adherence to internal procedures. • Conduct incoming claim reviews, assign statuses, organize data, ensure accuracy, and route files to auditors. • Collaborate with internal teams to maintain the import queue, reconcile balances, validate charges, correct errors, and manage claim routing. • Oversee file intake and output, addressing discrepancies, errors, and inquiries. • Identify and report production environment issues by submitting detailed service tickets. • Analyze data trends across documents and systems, providing updates on status, claims routing, efficiency, inventory, and volume to relevant teams. • Monitor file-sharing processes, ensuring data transfer accuracy and appropriate volume levels. • Perform data entry for itemized bills. • Complete additional tasks as assigned. • What experience you bring (Role Requirements) • Healthcare background preferred. • Proficient in computer skills, including Microsoft Office Suite, Adobe Acrobat, multi-monitor setups, and adaptability to company-specific software. • Strong attention to detail with excellent organizational, analytical, and critical thinking abilities. • What Success Looks Like… • You will have a strong understanding of the role. • You begin building relationships and collaborating with peers. • You develop effective time and priorities management. • You receive initial feedback about your performance and are using it to improve. • You’ve gained confidence in your abilities and are starting to feel more comfortable in your role. • You have mastered the tasks and responsibilities of the position, executing them with confidence and efficiency. • You have established a strong network of internal relationships and are recognized as a key collaborator. • You’ve been entrusted with greater responsibility indicating the company’s confidence in your abilities. • You see opportunities for career progression and personal development.
Benefits
• PTO, Paid Holidays, and Volunteer Days • Eligibility for health, vision and dental coverage, 401(k) plan participation with company match, and flexible spending accounts • Tuition Reimbursement • Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave. • Remote and hybrid work options • What values we’ll share with you • Optimize for customer impact • Deliver results • Equal Employment Opportunity at Machinify • We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know. See our Candidate Privacy Notice at: https://www.machinify.com/candidate-privacy-notice/
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