Socket - Sales Engineer, SMB
Requirements
• Prior technical experience in roles like Software Development, TAM, Solutions Architect, Product Support, etc • Hands-on experience working in customer facing roles. • Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills. • Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience. • Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams. • Ability and desire to learn new tools and technologies. • Familiarity with web APIs, SDKs, and other technical frameworks is a plus. • Must be able to read/write basic scripts in languages Python, JS, or Golang. • Knowledge of common source control managers such as gitlab or bitbucket. • CS degree or equivalent industry experience. • Experience with open source, vulnerability management / SCA • Hands on experience working with medium to large customers up to 1000 employees. • Relevant security domain experience and familiarity with vulnerability management SCA tools. • Experience with AI and Large Language Models (LLM) • Our Interview Process • 1. Phone Screen with our Talent Team • 2. Virtual f2f with the Hiring Manager • 3. Virtual f2f with a few members of the team • 4. Presentation • 5. Call with our VP of Customer Engineering • 6. Final call with our Founder • We know how important clarity is when looking for a new role, so we've put together a read-me about the Interview Process at Socket. https://drive.google.com/file/d/131klYMcRGJnuRlEPdSN4MJ4EzCINJTft/view?usp=sharing • Benefits: Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer:
Responsibilities
• Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections. • Craft technical content to guide customers in implementing specific use cases or extending our solution. • Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value. • Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process. • Provide guidance on integrating solutions into the customer's existing infrastructure. • Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales. • Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth. • Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.
Benefits
• Meaningful equity program • Comprehensive health benefits for you and your family (99% coverage) • Flexible time-off, holidays, and winter shutdown to rest & recharge • Paid parental leave • Remote-first, with quarterly team off-sites • 1. Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction. • 2. Move with urgency and focus: We prioritize swift, decisive action. • 3. Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions. • 4. Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve. • 5. Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains. • 6. Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.
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