• Build strong, trusting relationships with engineers across multiple time zones and cultures
• Lead effective one-on-one and team meetings, balancing facilitation with real-time note-taking and follow-up actions
• Set and reinforce clear expectations of the engineering role, ensuring alignment, fairness, and transparency
• Drive the full performance management cycle by guiding teams through development planning, tracking and discussing progress against objectives, on a timely and constructive manner.
• Manage performance, monitor challenges and issues, provide support and conduct appraisals as per company’s guidelines
• Support and encourage individual growth and performance
• Navigate sensitive or challenging conversations with professionalism, emotional intelligence, and an open mind
• Support engineers through conflict, blockers, and personal or professional challenges with empathy and discretion
• Collaborate closely with internal stakeholders to maintain strong communication channels and ensure alignment on organisational goals
• Guide the team through organisational transitions, provide stability and maintain morale during periods of uncertainty
• Maintain team engagement and productivity during change.
• Help shape and champion a culture of openness, accountability, and respect