scoreplay - Deployment Engineer - US
Requirements
• 5+ years in a technical role (e.g. deployment / implementation engineer, solutions engineer, software engineer, professional services, or similar) in a B2B or SaaS context. • Demonstrated experience leading complex enterprise implementations or integrations for external clients. • Comfortable with APIs, scripting (Python, JavaScript, Bash or similar), • Used to working with cloud platforms (AWS, GCP or Azure), • Solid understanding of basic networking and security concepts. • Highly organized and proactive, able to juggle multiple projects, manage timelines, and keep stakeholders aligned. • Proven ability to work independently in a fast-growing environment, laying foundations for scalable processes rather than just following them. • Excellent communication skills in English, both written and spoken; able to discuss technical topics with both technical and non-technical audiences. • Experience in sports, media, broadcast or video workflows • A genuine passion for sports and technology • We know many people hesitate to apply if they don’t meet every single requirement on a job description. If you’re interested in ScorePlay but not sure you tick all the boxes, we’d still love to hear from you, this could be the start of a great long-term collaboration.
Responsibilities
• 1. Lead solution deployment & integration • Own the end-to-end technical deployment of ScorePlay for our new largest clients, from project kickoff through go-live. • Design and execute implementation plans in close collaboration with Customer Success, Tech, Product and Pre-Sales. • Configure, integrate, and adapt ScorePlay to fit client workflows — including APIs, SSO, cloud storage, broadcast partners and on-prem / hybrid setups. • Operate and monitor media ingest and archive migrations, helping customers bring large volumes of existing content into ScorePlay. • Troubleshoot and resolve technical issues during onboarding, acting as the primary technical point of contact for the customer. • Work with Engineering on more complex integration or customisation needs when they arise. • 2. Work directly with customers & drive adoption • Build trusted relationships with client technical teams (IT, broadcast, media teams, integrators) throughout the deployment. • Run technical workshops and working sessions to align on architecture, workflows, and constraints. • Support Customer Success with admin / power user enablement so customers can operate ScorePlay confidently once live. • Help translate customer needs and constraints into clear technical requirements for internal teams. • 3. Shape our deployment playbook & internal processes • Help build the playbook for future deployments: standard steps, checklists, documentation, and templates. • Identify bottlenecks and recurring issues in implementation, and propose pragmatic improvements to tools and processes. • Contribute to internal documentation around best practices for onboarding, integrations, and media migrations. • Bring structured feedback from the field to Product and Tech to improve our platform and make deployments smoother over time. • 4. Partner across Customer Success, Product & Engineering • Collaborate closely with Customer Success during scoping, onboarding and handover to “business as usual”. • Work with Pre-Sales to validate what’s been sold is technically feasible and to prepare complex deployments. • Coordinate with Product and Engineering when deployment surfaces product gaps or integration challenges. • Represent the voice of delivery internally: what it really takes to make a deployment successful for customers.
Benefits
• Here are a few signs you might love working at ScorePlay: • You want to be hands-on on real-world systems — media, archives, workflows, integrations — not just slideware. • You enjoy being the person who owns the result, not just one ticket in the project. • You like turning loosely defined projects into clear plans and repeatable steps that others can follow. • You’re excited by the idea of being the first Deployment Engineer and helping shape how this function grows. • You’re motivated by direct customer impact: seeing world-class sports organizations actually use what you’ve helped deploy. • You’re comfortable in a fast-moving environment where not everything is figured out yet, and your experience helps bring structure. • You want to join an international, sports-focused team working with top clubs, leagues and media organizations in Paris, New York and beyond.
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