NICE - Commercial Business Partner, International
Requirements
• Experience working with applications driven by .NET, SQL, and other common Microsoft technologies. • Experience with troubleshooting and identifying issues within data networks as it relates to SIP and software applications. • Expertise with VoIP Gateways, SS7 Controllers and soft switches. • Comprehensive knowledge of TCP/IP, EIGRP, BGP, OSPF, telecom circuits ranging from DS-0 through OC-12. • Experience with War Room situation participation and situation management analysis • ITIL Foundation certification and experience within an ITIL Organization.
Responsibilities
• Ability to begin troubleshooting any issue, problem, or oddity regardless of topic or content with a focus of assessment and engagement of proper external resources. • Professional written and verbal communication skills. • You will have an advantage if you also have: • Experience working with SaaS/Cloud based software environments. • Experience with VoIP implementation and support, specifically configuration of SIP End points and troubleshooting SIP telephony challenges. • Experience working with firewalls in general.
Benefits
• High exposure to senior leadership and strategic deals. • Direct influence on revenue quality, pricing discipline, and long‑term customer value. • Opportunity to operate as a true commercial partner, not a transactional finance role. • If you’re motivated by impact, commercial judgement, and influencing business outcomes, we’d love to hear from you. • Enjoy NiCE-FLEX! • Enjoy NiCE-FLEX! • At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. • Requisition ID: 10662Reporting into: VP, Business FinanceRole Type: Individual Contributor • Requisition ID: 10662Reporting into: VP, Business Finance • Role Type: • NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. • Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
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