Tide - Site Reliability Engineering Manager

• An Engineering Leader with a strong engineering mindset who simplifies problems and looks for optimal solutions • A Professional who wants to own real systems in production and be measured on outcomes • 10+ years in software engineering or infrastructure engineering roles • 3+ years in engineering leadership roles • Strong knowledge of SLIs, SLOs, SLAs, and error budgets • Hands-on experience instrumenting Java, Python, and Go services with OpenTelemetry • Experience using Terraform • Working knowledge of Kubernetes, AWS, and Java • Experience with canary rollouts, auto-rollback, and auto-scaling • Knowledge of reliability patterns such as retries, backoffs, DLQs, the transactional outbox, and feature flags • The ability to plan, prioritise, and manage expectations, particularly during incidents and retrospectives • Experience running blameless retrospectives that uncover the root cause of complex issues • Cloud: AWS and Kubernetes • Infrastructure as code: Terraform • Observability: OpenTelemetry and Coralogix • Service catalogue: Backstage • Backend: Java, Python, and Go • Delivery: Canary rollouts, auto-rollback, auto-scaling, and feature flags • WHAT YOU’LL GET IN RETURN: • 25 days of paid annual leave • 3 paid days off for volunteering or L&D activities • Private Health Insurance • Mental Health Support Platform • Family and friendly leave (according to statutory) • Personal L&D budget • TIDEAN WAYS OF WORKING • At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. • While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. • TIDE IS A PLACE FOR EVERYONE