Apryse - Senior Technical Writer
Requirements
• Strong understanding of software development concepts, APIs, and SDKs, with the ability to read and interpret code and translate technical concepts into clear developer documentation. • Experience working across multiple operating systems and platforms, including understanding platform-specific considerations for documentation. • Familiarity with package managers and build tools, such as npm, Maven, Gradle, NuGet, pip, or CMake. • Proficiency with Git and GitHub and experience navigating source code, repositories, branches, pull requests, and code reviews. • Working knowledge of command-line tools and shell environments for installing, configuring, building, and running applications. • Understanding of API specifications and documentation technologies, such as OpenAPI/Swagger, JSON Schema, and Postman. • Ability to test and validate documentation and code samples by building and running SDK applications and verifying expected results. • Working knowledge of debugging and troubleshooting, with the ability to investigate common errors, logs, configuration issues, and dependency problems. • Familiarity with Docker and containerized development and a general understanding of CI/CD and server deployment workflows. • Ability to collaborate effectively with software engineers, architects, product managers, and developer experience teams to understand SDK behavior and produce accurate, developer-focused documentation. • Familiarity with AI-assisted documentation and automation, including using AI tools to research, draft, review, and maintain technical content and streamline documentation workflows. • Understanding of AI-ready documentation, including structured and machine-readable content, semantic search, RAG, and approaches for making documentation discoverable and usable by AI tools and agents. • Bachelor’s degree or a related field (or equivalent experience) • 5+ years of relevant experience developing documentation with a developer audience, including SDK and API documentation. • Experience managing large and complex documentation sets and developing well-structured and effective information architecture. • Ability to understand complex technical topics and translate them into easy-to-understand documentation. • Proven experience working independently and as part of cross-functional teams in a fast-paced environment, engaging seamlessly with product managers, product marketing, and engineers.
Responsibilities
• Review, update, and maintain clear, concise, and comprehensive documentation for software development kits (SDKs). • Collaborate with product managers and developers to review and update best-in-class technical guides, tutorials, and API references for a developer audience. • Partner with engineers to establish and enforce a unified documentation style, ensuring a consistent voice and structure across all SDK documentation. • Create and deliver targeted release notes for effective and compelling communication of product updates. • Gather feedback from stakeholders and the developer community to refine documentation for clarity, usability, and accuracy. • Champion Developer Experience best practices, staying current on new technologies to keep docs relevant, AI-friendly, and aligned with evolving developer workflows. • Perform content updates based on audit results. • Test SDK documentation and make updates based on findings.
Benefits
• The compensation for this position is commensurate upon experience, and the range listed reflects the position’s salary range. The salary range for this position is $90,000 – $130,000 a year. • Location eligibility • This is a remote position within the United States. We aim to hire in our primary hub locations first, Boston, MA; Denver, CO; and Charlotte, NC, but are also open to candidates who reside in the following states: Arizona, Colorado, Florida, Georgia, Maryland, Massachusetts, New York, Pennsylvania, North Carolina, Virginia, and Texas. Candidates must reside in one of these states to be considered for this opportunity. • Competitive salary commensurate with experience and qualifications. • A comprehensive extended benefits package including health, dental and vision for you and your family. • An uncapped commissions structure. • Generous paid time off (PTO) is offered to support the ability to rest and recharge. • A great team environment and resources, supporting you to do the best work of your life and providing unlimited growth potential. • Highly autonomous and entrepreneurial environment. • Annual recurring WFH allowance for you to purchase items you need for your home office. • Ongoing support for learning development so you can master your craft. • Work with the hardware you are most comfortable with (Windows or Mac). • Diverse and inclusive workplace where we all learn from each other.
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