inspiren - Senior Implementation Manager

Remote, United States - Hybrid$140k - $160k+ Equity3w ago

In Office Senior NA Insurance Digital Health Implementation Manager Account Management Customer Training Training Development Project Planning PMP

Requirements

• Bachelor’s degree in engineering, information technology, or a related field • A minimum of 8 years’ experience in an implementations, project management, or professional services role, including experience supporting strategic or enterprise accounts. • Proven experience in managing the implementation of hardware and software solutions, ideally within the health-tech or high-tech sector. • Excellent project management skills, with a track record of delivering complex projects on time and within budget. PMP certification is strongly preferred. • Know-how of lean tools/methodologies. • Exceptional communication and interpersonal skills, with the ability to build strong relationships with both internal and external stakeholders. • Ability to travel up to 80%, on short notice, and as needed for customer engagements. • What You’ll Get • At Inspiren, you’ll help reshape how older adults live and age with greater safety, connection, and dignity. Here’s how we support the people making that possible: • Competitive Compensation — A strong base salary and variable compensation where applicable. • Ownership in Our Future — Equity that gives you a stake in the impact and value we’re building together. • Growth and Recognition — Semiannual reviews that recognize your contributions and support your continued development. • AI Tools and Training — Access to leading AI tools and company-wide training that help you work smarter and strengthen your skills. • For U.S.-Based Employees • Health and Wellness — Comprehensive medical, dental, and vision coverage, mental-health resources, and employee-assistance programs. • Financial Protection — A 401(k) retirement plan, HSA and FSA options, and company-paid life and disability insurance. • Time to Recharge — Flexible PTO, five paid sick days annually, company-observed holidays, and company-wide recharge periods designated each year. • Family Support — Up to 12 weeks of paid parental leave for bonding, additional leave for birthing parents, fertility and family-building benefits, and paid caregiver and bereavement leave. • Flexible Work Support — Hybrid and remote arrangements based on the role and location, along with home-office, internet, or phone reimbursement where applicable. • DON’T MEET EVERY QUALIFICATION? • Research shows that women and people of color may be less likely to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply—we’d love to hear from you.

Responsibilities

• Project Management: Develop and implement the project plans to ensure sites are completed on-time, on-cost, with highest customer satisfaction, as well as other key KPIs, partnering with operations, product support, and other key contractors. • Deployment Execution: Own the entire project lifecycle, from sales handoff, initial scoping and planning, through implementation, training, to post-implementation support. • Customer Engagement: Manage the operational/tactical relationships with key customer stakeholders, acting as the primary point of contact for implementation engagements. Lead implementations for strategic accounts. • Cross-Functional Collaboration: Partner with Go-to-Market to understand customer needs and ensure solutions are tailored to meet these needs, collaborating with other key functions. • Process Optimization: Drive necessary improvements within the end-to-end implementations process, leverage lean tools such as value-stream mapping, etc.

Benefits

• $140K – $160K • Offers Equity • At Inspiren, we’re committed to fair, competitive, and transparent compensation. The base salary range listed for this role reflects the range Inspiren reasonably expects to pay across the approved U.S. hiring locations. Actual compensation will be determined using market data for the candidate’s primary work location, along with relevant experience, skills, and internal equity. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • What name would you like to be called? • or drag and drop here • I prefer not to answer • Another Gender Identity • Heterosexual / straight • Asian or Asian American • Black or African American • Hispanic or Latine • Indigenous or Native American • Native Hawaiian or Other Pacific Islander • Person with disability • Refugee or immigrant • None of the above • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the Black racial groups of Africa. • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran