sona - Payroll Implementation Manager

Hybrid - London£50k - £60k/year+ Equity3h ago

In Office Senior EMEA Implementation Manager Customer Training Process Optimization

Requirements

• Proven, hands-on experience implementing UK payroll systems end-to-end, not just coordinating others who do • Deep working knowledge of UK payroll legislation and processing • Genuinely curious, adaptable, and comfortable with ambiguity - things won't always be fully defined • High attention to detail and a strong sense of accountability • Comfortable using AI in everyday tools like spreadsheets, communications, and reconciliation • Bonus: CIPP (or equivalent) qualification, or working towards one

Responsibilities

• Own end-to-end payroll implementations: discovery, system configuration, parallel runs, training, and go-live • Configure and troubleshoot UK payroll setups, including GL and pensions configuration and RTI processing • Identify opportunities for process improvement and take ownership of seeing them through • Partner with Project Managers and Solutions Architects to support the wider implementation journey • Provide ad hoc on-site customer support for training and launch, alongside remote delivery • Use AI tools confidently in your day to day work, from reconciliation to communication

Benefits

• London, hybrid - 2 days a week in the office, with occasional travel to customer sites for training and launch support • Share options • 35 days annual leave (25 days standard plus 10 flexible public holiday days) • Extra day of leave for every year of service • Pension contributions matched up to 5% • Comprehensive health insurance • Enhanced parental leave & pay • Workplace nursery salary sacrifice scheme • Annual all expenses paid team retreats • The latest Macbook and equipment budget for your home office • Professional development budget • Unlimited free books • Note: this represents a typical benefits package for a UK-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.