Brighterway - Senior Claims Manager, Workers' Compensation

• Stand up and run the claims team: staffing models, caseload standards, quality audits, escalation paths. • Own claims outcomes for assigned customers and report on them. • Lead program transitions: file transfer, data mapping, reserve review, customer communication. • Partner with product and engineering on workflow design, automation and reporting. • Represent Brighterway with customers, brokers and regulators on claims matters. • What we look for • 8+ years in workers' compensation claims with at least 3 years managing adjusters. • Track record running a claims unit at a TPA, carrier or large self-insured employer. • Experience with program transitions and RFP responses. • Comfort with data: you read loss runs and dashboards fluently and ask for better ones.