Ocrolus Inc. - Application Support Engineer

• Graduation in IT, Computer Science, or any Engineering discipline. • 4+ years of hands-on experience in Software/Application support roles. • Hands-on skills with SQL Queries, Tables, Joins, etc. • Experience in debugging/supporting web applications using at least one popular web framework in Java/Python. • Excellent debugging skills, Strong problem-solving skills. • Experience with Version Control Systems like Git and GitHub. • Must have experience with Incident management and ticketing tools like JIRA. • Willingness to work in 24*7 rotational shifts. • Excellent client-facing skills along with excellent written and verbal communication skills in English. • Good to have prior experience working with cloud infrastructure like AWS. • What you get: • Be part of a fast-paced, high-growth startup environment. • Chance to collaborate and work closely with industry veterans (CRO, CTO, CPO, CFO, COO, Head of Legal) in each department, share your insights directly, and influence Ocrolus' business. • Best in market compensation, unique perks, flexible benefits, and ESOPs. Along with flexible working hours, and unlimited PTO. • Life at Ocrolus • Life at Ocrolus • We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact. • Our culture is grounded in four core values: Empathy – Understand and serve with compassion Curiosity – Explore new ideas and question the status quo Humility – Listen, be grounded, and remain open-minded Ownership – Love what you do, work hard, and deliver excellence • Our culture is grounded in four core values: • Empathy – • Curiosity – • Humility – • Ownership – • We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic. • We look forward to building the future of lending together.