Deployed Engineer
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Requirements
• Strong engineering foundation from a rigorous technical environment • Demonstrated track record of exceptional performance in whatever you've pursued, whether academic, athletic, professional, or entrepreneurial • Self-directed by default. You don't need a manager to tell you what to do next or how to prioritize. • Strong communication skills. You can hold your own with senior engineers and executives alike. • Have a high tolerance for ambiguity, intensity, and sustained effort when the problem demands it. • Willingness to travel 25–50% • You might excel if you… • Advanced in at least one modern programming language (e.g., Python, TypeScript) • Experience writing and debugging real software systems • Want to work directly with real users on high-impact technical problems • Learn quickly by being embedded in challenging, real-world environments • Have worked at an early-stage startup or in a role where you operated well beyond your job description
Responsibilities
• Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using Devin • Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor • Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization • Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team • Be the customer oracle! Exercise your product instincts to help set the roadmap • Customer empathy — you care deeply about how engineers work and what helps them succeed • Ownership mindset — you take responsibility for results, not just tasks • Technical curiosity — you enjoy digging into unfamiliar systems and understanding how they really work • Bias toward execution — you move quickly from problem to solution • Grit — you’re comfortable operating in ambiguous, high-intensity environments • Exploratory rigor — You poke at edges, ask uncomfortable questions, and would rather find problems yourself than have them find you.