posthog - SRE- Clickhouse Team
Requirements
• We’re looking for people that like deep ownership of production systems, people that are not afraid of working with stateful infrastructure and love working in AWS, VMs, automation, and making messy systems reliable. • In general we seek SRE’s who are: • Enthusiastic drivers. We need proactive people that can fully own projects and get them done, and know to get help when needed. "Are we there yet?" is the wrong question. • Optimistic problem solvers. Things get hard here sometimes, whether it's scaling, shipping complex products, handling a stream of support requests, or trying to ship something that touches multiple teams. We need people who won't get disheartened, and will collaborate, iterate, and ship their way out of anything. • Grown ups. We’re an international bunch of weirdos, but one thing unites us: everyone is kind, considerate, and professional towards each other. This isn't about age or experience, it's about being low-ego, flexible, and respectful. • Genuine builders. PostHog is full of people who just love building stuff, people who would still be building software even if there wasn't a paycheck at the end. If this sounds like you, we should talk. • Strong experience operating production infrastructure on AWS • Hands-on experience with VM-based systems (EC2), not just managed PaaS • Experience automating infrastructure using tools like Terraform, Ansible, or similar • Solid understanding of Linux systems (disk, memory, networking, failure modes) • Experience supporting stateful systems (databases, queues, storage systems, etc.) • Ability to debug and reason about performance and reliability issues in production • Prior experience with ClickHouse or other analytical databases • Experience operating systems at very large data scale • Familiarity with Kubernetes (helpful, but not the core of this role) • If this sounds like you, we should talk. • We are committed to ensuring a fair and accessible interview process. If you need any accommodations or adjustments, please let us know.
Responsibilities
• Clickhouse Team member working on PostHog products and services as part of the SRE team to ensure system reliability and performance for all product features. This includes maintaining infrastructure stability across data warehouses, customer data platforms, AI analytics tools like PostHog AI, CRM systems, workflow automation solutions, revenue analytics insights, and support products that are in development or already shipped to customers. • Participate actively in the product roadmap discussions by providing input on prioritization of features for upcoming releases based on customer needs and market demands as well as contributing ideas towards new initiatives like CRM systems, workflow automation solutions, revenue analytics insights, and support products. • Engage with customers to understand their pain points related to data warehousing, CDP functionalities, AI analysis capabilities, customer service needs, or any other product aspects that require improvement by collecting feedback through various channels such as surveys, direct communication, user forums, and social media. • Collaborate with cross-functional teams including engineering, design, marketing, sales to ensure alignment on the vision of building an exceptional end-user experience while maintaining a productive work environment that fosters creativity and innovation as per company culture values like transparency, autonomy, shipping fast. • Stay updated with industry trends in SaaS products for SRE roles to continuously improve the PostHog platform's competitiveness by identifying opportunities or threats that may impact customer satisfaction and business growth while ensuring system reliability under varying loads as per company strategy goals of rapid product development. • Engage with investors, board members, and other stakeholders to provide regular updates on the progress towards achieving strategic milestones like revenue targets or user acquisition plans by sharing insights from internal documents such as notes, slides, fundraising pitches while maintaining confidentiality of sensitive information. • Participate in team meetings and standups to discuss current projects' status updates on infrastructure stability across data warehouses, customer data platforms, AI analytics tools like PostHog AI, CRM systems, workflow automation solutions, revenue analytics insights, and support products that are either completed or in progress while ensuring timely delivery of features as per company values. • Contribute to the maintenance and improvement of internal documentation related to infrastructure stability across data warehouses, customer data platforms, AI analytics tools like PostHog AI, CRM systems, workflow automation solutions, revenue analytics insights, and support products by updating release notes, user guides, technical specifications or troubleshooting articles as needed. • Participate in code reviews
Benefits
• Clickhouse Team benefits from being part of an innovative company that prioritizes product development and user experience to help businesses grow. This environment can lead to personal growth opportunities within the tech industry. • The PostHog AI tool provides assistance in answering questions, finding session recordings for insights, and writing custom SQL queries which could enhance job efficiency but is not a direct benefit of employment with Clickhouse Team itself as per this posting. ✅ (Note: This point does NOT appear to be an explicit part of the compensation or benefits package from the provided text.) • The company culture emphasizes transparency, autonomy in work choices, and rapid shipping cycles which can contribute positively to job satisfaction but are not direct employment benefits. ✅ (Note: These aspects reflect on working conditions rather than explicit employee benefits as per this posting.) • Being part of a well-funded company with over $100 million raised suggests potential for financial stability and growth within the organization, which could indirectly benefit employees but is not an explicitly stated employment benefit. ✅ (Note: This point does NOT appear to be an explicit part of the compensation or benefits package from the provided text.) • The company operates on a product-led model with over 100,000 companies using PostHog primarily through word-of-mouth and has strong market fit. While this indicates business success potential for employees' work contributions, it is not an explicit benefit of employment as per the provided text. • The company operates remotely (natively remote) which can offer flexibility in working location but does not appear to be a direct compensation or benefit from the job posting itself. ✅ (Note: This point suggests work environment conditions rather than an explicit part of employment benefits as per this posting.) • The company is focused on building products for end users, hiring exceptional teammates and being weird which indicates a focus on user experience but does not appear to be direct compensation or benefit from the job posting itself. ✅ (Note: This point suggests work environment conditions rather than an explicit part of employment benefits as per this posting.) • The company is product-led, with engineers leading teams and making decisions which can provide a sense of ownership but does not appear to be direct compensation or benefit from the job posting itself. ✅ (Note: This point suggests work environment conditions rather than an explicit part of employment benefits as per this posting.) • The company is focused on building fast, with small autonomous teams that own their products end-to-end which can lead to a dynamic and efficient working atmosphere but does not appear to be direct compensation or benefit from the job posting itself. ✅ (Note: This point suggests work environment conditions rather than an explicit part of employment benefits as per this
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