telus-digital - Technical Lead
Requirements
• 7+ years of experience building and supporting applications on a BSS/OSS COTS platform (e.g., NetCracker) • 5+ years developing complex enterprise applications • 5+ years of hands-on experience with core Java • 5+ years writing and performance-tuning complex PL/SQL queries • 3+ years building REST APIs • 3+ years working with cloud-based development • Solid grasp of microservices architecture principles • Experience with Agile methodologies and Continuous Integration/Continuous Testing • Understanding of Application Lifecycle Management, including service, release, and change management • Comfortable leading root cause analysis, risk assessment/mitigation, and User Acceptance Testing (UAT) • Clear, confident communicator — equally comfortable writing detailed specs and explaining technical tradeoffs to non-technical stakeholders • A natural problem-solver who takes ownership of outcomes, not just tasks • Empathetic listener who takes time to understand what colleagues and clients actually need • Collaborative by nature, and energized by working across teams and disciplines • Adaptable and calm under shifting priorities, timelines, and scope • Proactive mindset — always looking for ways to make things better
Responsibilities
• Translate user stories and business needs into clear, well-structured functional requirements and technical specifications for development teams • Design web service interfaces and produce detailed API specifications, covering service operations, request/response structures, field types, and edge-case conditions • Investigate, test, and triage defects, then help coordinate and plan releases for the Integration Systems team • Act as the connective tissue between technical and non-technical teams — facilitating discussions and keeping integration and web service work moving forward • Produce thoughtful assessments and estimates covering scope, assumptions, risks, and effort to support planning and resourcing • Champion data integrity and customer experience, spotting opportunities for process and performance improvements • Partner with cross-functional teams to troubleshoot issues and deliver on shared objectives
Benefits
• At TELUS Digital, you’ll be part of a team that’s shaping the next generation of telecom systems through innovation, agility, and collaboration. We combine global delivery excellence with a start-up mindset to deliver impactful digital experiences for millions of customers.
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