Manager, Implementation

SmithRxRemote5d ago

Remote Senior WW Digital Health Life Insurance Software Insurance Implementation Manager Team Leadership Training Development Conflict Resolution Excel

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Requirements

Bachelor’s degree required
Requires 5+ years of managerial experience
Requires 8+ years of implementation and project management experience, managing multiple projects simultaneously
Requires previous experience within healthcare, pharmacy benefits management (PBM), and third-party administrator (TPA)
Ability to work independently as well as part of an extended, cross-functional team
Conflict resolution skills
Empathetic communicator with a consultative approach, able to see things from other person's point of view
Robust analytical skills; advanced skills in Microsoft Excel and ability to work in different systems simultaneously
Strong communication skills via face-to-face meetings, conference calls and written correspondence
Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments
Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven
Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company
What SmithRx Offers You:
Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
Flexible Spending Benefits
401(k) Retirement Savings Program
Short-term and long-term disability
Discretionary Paid Time Off
12 Paid Holidays
Wellness Benefits
Commuter Benefits
Paid Parental Leave benefits
Employee Assistance Program (EAP)
Well-stocked kitchen in office locations
Professional development and training opportunities

Responsibilities

Lead a high caliber team of implementation professionals for overall project management and relationship management with SmithRx customers.
Provide strategic leadership to the Implementation team by assigning new group implementations and go live audits.
Oversee multiple implementation projects, potentially leading the largest or most complex client implementations directly.
Ensure that all implementations are completed on time, within budget, and meet client expectations.
Channel partner implementations as necessary for SmithRx's clients to achieve their business goals with our solution.