Cadwell - Cloud Site Reliability Engineer

• Expert-level knowledge of core AWS services and architectural patterns, including compute, object storage, networking (VPC, security groups, load balancers), managed databases, and container orchestration with ECS. • Demonstrated command of infrastructure as code and deployment automation, including Terraform, YAML and JSON/Jinja templating, CI/CD pipeline design, and scripting in Bash, Python, or JavaScript/TypeScript. • Practical knowledge of cloud security, including identity and access management, least-privilege design, secret management, encryption in transit and at rest, network segmentation, and vulnerability remediation. • Hands-on experience building monitoring, logging, and observability systems, and designing alerting that surfaces real problems without creating noise. • Sound judgment in backup, disaster recovery, and business continuity planning, including replication, restore validation, and recovery objectives appropriate to clinical data. • Solid grounding in managed database administration and cloud cost management, including backups, patching, performance tuning, right-sizing, storage lifecycle policies, and capacity planning. • Familiarity with healthcare data privacy and security requirements such as HIPAA and GDPR, and with software lifecycle standards such as IEC 62304. • Ability to explain complex technical concepts clearly to technical and non-technical audiences, lead incident response under pressure, and mentor engineers and support staff on cloud practices. • Ability to work both independently and as an effective team member, exhibiting Cadwell's core values of integrity, initiative, accountability, commitment to excellence, and service to others. • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. • 8+ years of experience in site reliability engineering, cloud infrastructure, or DevOps, including recent hands-on experience operating production AWS environments. • Demonstrated experience operating production infrastructure under formal on-call and incident management practices. • Experience working in a regulated environment (medical device, healthcare, or financial services) preferred. • 2+ years of support within a healthcare environment preferred. • AWS certification such as Solutions Architect or SysOps Administrator preferred. • Familiarity with virtualization technologies such as VMware, Hyper-V, or Citrix is preferred. • Familiarity with HL7 integration tooling such as Mirth Connect is preferred. • Physical Requirements and Working Conditions • Positions working with Cadwell equipment generally may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, and occasional lifting and carrying up to 50 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way written/verbal communication. More specific details may be provided as needed or requested. • Extensive use of a computer will be required. • Reliable high-speed internet required. • Participation in an on-call rotation for hosted environment escalations, including occasional after-hours and weekend response, is required. • Infrastructure maintenance is frequently scheduled outside of customer clinical hours; flexibility to work evenings or weekends for planned changes is required. • Travel up to 10% for company meetings.