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Jobs(30,034)/Community Lead Role(106)/greenlight-workforce-solutions (5) - Pro Community Lead, EMEA — London (FTC, 12 months)
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greenlight-workforce-solutions - Pro Community Lead, EMEA — London (FTC, 12 months)

London2d ago
In OfficeStaffEMEACommunity LeadStorytelling

Requirements

• Exceptional curiosity about people, work, technology, and how new practices emerge • Strong sourcing instincts and the resourcefulness to find high-signal people before they are widely known • Excellent relationship-building skills and the ability to earn trust across different professions, seniority levels, and cultural contexts • Strong interviewing, research, writing, and synthesis skills • Editorial taste and clear judgment about what is genuinely interesting, important, credible, and worth sharing • Fluency with AI products and enough technical confidence to understand and document sophisticated workflows accurately • High agency and comfort operating independently in an ambiguous, fast-moving environment • Strong organization and reliable follow-through across a large pipeline of relationships and opportunities • Excellent judgment around privacy, consent, confidentiality, and sensitive user context • Deep familiarity with the culture, professional networks, and language of the region you will cover • Professional fluency in English and in the primary language or languages needed for your market • The strongest candidates may come from community-building, journalism, qualitative research, talent scouting, partnerships, creator or developer relations, user research, editorial work, or technology ecosystems. The specific background matters less than the combination of curiosity, taste, persistence, judgment, and the ability to build genuine relationships with exceptional people. • You should be someone who enjoys finding signals before it is obvious, can move comfortably between a technical workflow and a human story, and can explain why a particular person or use case deserves attention.

Responsibilities

• Find and support exceptional users: Build and manage a regional pipeline of advanced users working with OpenAI products in sophisticated, creative, or high-impact ways, looking beyond obvious influencers to earn trust across professions and cultures and maintain relationships over time. • Turn advanced use into insight and stories: Interview users and, with their consent, review chats, artifacts, or demonstrations to understand workflows, outcomes, and limitations; translate the strongest examples into clear internal profiles and evidence-based recommendations, then partner with community and storytelling teams to develop selected stories. • Build a connected community: Create opportunities for advanced users to learn from one another, identify recurring product-education needs and adoption patterns, and share regional signals that strengthen the global program.

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