Datacor - Implementation Specialist
Requirements
• 1–3 years of laboratory experience in a refinery, petrochemical, industrial, or related lab environment (hands-on bench work, co-op, or internship experience counts). • Foundational knowledge of one or more of the following: ASTM-aligned lab testing practices, instrument operation and calibration basics, or quality systems and compliance concepts. • Strong communication skills and a willingness to learn customer-facing responsibilities. • Problem-solving mindset with attention to detail. • Willingness to travel 25–50% across North America. • Bachelor's degree in Chemistry, Chemical Engineering, or a related scientific field (or equivalent experience). • Exposure to LIMS software in any capacity (user, administrator, or implementation support). • Familiarity with refinery products and blending operations (gasoline, diesel, bunker fuel). • Basic working knowledge of SQL, Excel data handling, or general IT concepts. • Experience writing SOPs, work instructions, or technical documentation. • Interest in process improvement and workflow optimization. • EOE Statement:
Responsibilities
• Implementation Support & Customer Collaboration • Support senior implementation leads during customer deployments, learning the end-to-end project lifecycle. • Assist in gathering requirements from customer stakeholders (Lab, Operations, Engineering, IT, Compliance) and documenting lab processes. • Help coordinate project tasks and track milestones to support on-time delivery. • LIMS Configuration & Workflow Design • Assist with configuring LIMS/QC workflows, including refinery sample tracking (units, tanks, streams), QC testing and results validation, and product release processes. • Learn to align configurations with ASTM-based testing and refinery quality operations under the guidance of senior team members. • Support instrument integration tasks and help document workflow configurations (GC, distillation, flash point, viscosity, vapor pressure, etc.). • Training Support & Documentation • Assist in delivering training sessions for lab teams (chemists, technicians, supervisors) across varying technical skill levels. • Help create and maintain documentation and knowledge transfer materials (SOPs, job aids, configuration notes). • Support rollout readiness activities, including preparing training environments and organizing materials. • Troubleshooting & Learning • Assist with troubleshooting technical and process-related issues during implementation and go-live support. • Learn to identify opportunities to improve lab workflows, data quality, and reporting through system optimization. • Provide observations and feedback to senior team members to support product improvement efforts. • Professional Development • Actively participate in team learning through templates, best practices, and reusable configuration patterns. • Build domain expertise in refinery lab operations, LIMS technology, and implementation methodology. • Pursue relevant certifications or training as recommended by your manager.
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