Banyan Software - Nexum - Software Implementation & Deployment Specialist
Requirements
• Nice to Have• Experience working with legal, financial services, or regulated customers.• Basic scripting or automation experience, for example PowerShell.• Experience supporting system integrations or data imports. • QualificationsA degree or equivalent experience in IT, Computer Science, or a related discipline is desirable but not essential. Practical experience and the ability to demonstrate real-world implementation work counts for more. • What Success Looks Like• Client implementations are delivered smoothly and with good support.• Data migrations are accurate and well validated.• Implementation tasks are completed reliably and documented clearly.• Clients feel supported and prepared during onboarding and go-live.• You continue to grow in confidence and responsibility within the implementation function. • What Success Looks Like
Responsibilities
• Essential Experience and Skills• Experience in a software implementation, deployment, or technical support role within a B2B or SaaS environment.• Working knowledge of Microsoft SQL Server, including writing and amending T-SQL scripts as well as executing them and supporting data migrations.• Hands-on experience configuring Microsoft IIS for web application deployment, including application pools, site bindings, and SSL.• A working understanding of REST APIs and system integrations — you do not need to be a developer, but you should be comfortable reading integration documentation, configuring connections, and diagnosing issues.• Experience working with hosted or SaaS platforms, with exposure to multi-tenant or client-specific environments.• Experience supporting Windows-based applications or server environments.• A basic understanding of networking concepts such as DNS, VPNs, and secure access, SFTP, and SMTP/mail relay configuration.• Good troubleshooting skills and a methodical approach to problem solving.• Clear communication with both technical colleagues and non-technical users.• A curious, hands-on approach — someone who digs into problems and looks for better ways of doing things.• A willingness to take ownership and grow into a more senior implementation role over time.
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