Implementation Analyst
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Requirements
• Bachelor’s Degree and 2-4 years of relevant experience • Strong proficiency in working with Microsoft Systems
Responsibilities
• A thorough understanding of MeridianLink’ s licensed software and its capabilities to educate and provide best practice recommendations to clients • Expected to be responsible for client innovation and leadership in developing and implementing initiatives that support clients’ goals and objectives. • Client onboarding activities including core connectivity and third-party integrations while facilitating interactions between clients and other MeridianLink departments. • Manage internal and external stakeholder communications and expectations through deployment cycle with a focus on driving project resources toward project completion while providing the highest level of proactive and responsive client service in response to and in anticipation of client questions and requests. • Expected to adhere to project resources meet expected timelines and organize tasks to maximize productivity and utilization. • Proactively identify issues and facilitate sensible resolutions before they become an escalation item. • Effective presentation skills demonstrated by comfort in speaking to groups remotely. • Excellent verbal and written communication skills • Knowledge of customer service principles and practices • Strong organization skills and ability to manage multiple projects simultaneously.
Benefits
• $74.3K – $101.1K • MeridianLink runs a comprehensive background check, credit check, and drug test as part of our offer process. • It is not typical for offers to be made at or near the top of the salary range. The actual salary will be determined based on experience and other job-related factors permitted by law including geographical location. • t is not typical for offers to be made at or near the top of the salary range. • Meridianlink offers: • Insurance coverage (medical, dental, vision, life, and disability) • Flexible paid time off • 401(k) plan with company match • All compensation and benefits are subject to the terms and conditions of the underlying plans or programs, as applicable and as may be amended, terminated, or superseded from time to time. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • If above question is "Other" please add the source below. • I prefer not to answer • Black or African American • Hispanic, Latino, or Spanish origin • Indigenous Peoples, First Nations, Native American, or Alaska Native • Native Hawaiian or Other Pacific Islander • White / Caucasian • Middle Eastern or North African • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran