Binance - Institutional Product Solutions Senior Specialist
Requirements
• 8+ years of experience in product operations, product enablement, institutional business support, solutions engineering, or related roles in financial services, fintech, or digital assets. • Strong understanding of institutional clients and their needs across trading, financing, yield, custody, settlement, or related product areas. • Experience supporting or participating in institutional client pitches, commercial discussions, or solution-based selling. • Ability to communicate product value propositions clearly to both internal and external stakeholders. • Strong cross-functional coordination skills with experience working across Product, BD/Sales, Operations, Compliance, Legal, and Risk. • Proven ability to manage product readiness, operational processes, documentation, and stakeholder alignment. • Strong analytical and problem-solving skills, with attention to detail and execution discipline. • Familiarity with digital assets, institutional workflows, and operational/control considerations is strongly preferred. • Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.
Responsibilities
• Lead operational readiness and ongoing support for institutional products, ensuring processes, controls, documentation, and internal coordination are in place. • Partner with Product and cross-functional stakeholders to support product launches, enhancements, and lifecycle management. • Work closely with Business Development teams to support institutional client pitches, product positioning, and solution discussions. • Translate product capabilities into clear client-facing value propositions, pitch materials, FAQs, and enablement content. • Support institutional sales discussions by explaining workflows, product features, operational considerations, and implementation requirements. • Coordinate across Product, BD, Operations, Legal, Compliance, Risk, and Client Services to ensure timely execution and issue resolution. • Monitor product and operational performance, identify gaps, and drive process improvements to enhance client experience and internal efficiency. • Maintain internal documentation, operating procedures, training materials, and launch checklists for institutional products. • Gather client and internal stakeholder feedback to inform product improvements and operational enhancements. • Track key metrics related to product adoption, client onboarding, operational performance, and service quality. • Act as a bridge between commercial and product teams to ensure market feedback is reflected in execution priorities.
Benefits
• Shape the future of finance • Collaborate with world-class talent in a user-centric global organization with a flat structure • Tackle challenging projects in a fast-paced and innovative enviornment with autonomy • Thrive in a results-driven workplace with opportunities for career growth and continuous learning • Competitive salary and company benefits • Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team)
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