BitMEX - Institutional Sales Manager, Head of East Asia (Crypto)
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Requirements
• Minimum of 5 years of direct experience engaging with Hedge Fund and Asset Manager clients within the digital asset industry • engaging with Hedge Fund and Asset Manager clients within the digital asset industry • HK Working Visa Sponsorship is available for highly qualified candidates. We welcome global talent with a proven track record in digital assets to apply. • HK Working Visa Sponsorship is available • Proven track record of achieving sales KPIs and successfully expanding client bases. • achieving sales KPIs • Existing client relationships within the client sector and the cryptocurrency industry are highly desirable • Existing client relationships within the client sector and the cryptocurrency industry • Experience of managing electronic trading relationships with the target client group is strongly preferred • Experience of managing electronic trading relationships • Fluent Mandarin and business level English is mandatory for this position. • Fluent Mandarin and business level English is mandatory • Exceptional client-facing communication, interpersonal, and presentation skills, with a proven ability to engage professionally with high-value clients • client-facing communication, interpersonal, and presentation skills • Strong strategic thinking capability to map out client universe and understand and address complex client needs • Strong strategic thinking capability • Enjoy networking and building rapport in professional settings • Enjoy networking • An entrepreneurial mentality with a strong sense of personal accountability and ownership • entrepreneurial mentality • Ability to thrive under pressure and excel with limited direction • thrive under pressure • A collaborative team player with strong interpersonal skills, showcasing leadership potential and ambition • 在数字资产行业拥有至少 5 年直接接触对冲基金和资产管理公司客户的经验。 • 支持办理香港工作签证（针对优秀人才）。欢迎具有深厚数字资产背景的全球精英应聘。 • 拥有达成销售 KPI 和成功扩展客户群的过往记录。 • 在相关客户领域和加密货币行业拥有现成的客户关系者优先。 • 拥有管理目标客户群电子交易关系的经验者优先。 • 必须具备流利的普通话和商务英语水平。 • 具备卓越的客户沟通、人际交往和演讲技巧，能够专业地与高价值客户接触。 • 具备强大的战略思维能力，能够规划客户版图并理解和解决复杂的客户需求。 • 乐于在专业环境中进行社交和建立联系。 • 具备创业心态，拥有强烈的个人责任感和主人翁意识。 • 具备良好的团队合作精神和人际交往能力，展现出领导潜力和野心。
Responsibilities
• Identify new prospect clients, guiding them through onboarding and initial trading phases. • Deliver best-in-class coverage and support to our Institutional and individual VIP clients, fostering deep relationships to drive increased trading volumes, liquidity, and loyalty. • Promote available tools, products, and strategies to empower clients in maximizing their trading potential on the BitMEX platform. • Serve as the primary point of contact for our Institutional customers, owning all direct communications. • Gather, analyse, and regularly report on client feedback, including issues, recommendations, and criticisms, linking them directly to trading activity. • Collaborate closely with BitMEX Product and Engineering teams to explain the priority of client issues and craft effective solutions, including writing specific improvement proposals. • Maintain a thorough understanding of the BitMEX trading platform, current and future product/service offerings, and their impact on the client base. • Clearly articulate the BitMEX value proposition and tailor it to diverse client segments. • Suggest and implement process enhancements to boost team efficiency and elevate coverage quality. • Maintain a current awareness of industry-related developments and competitive landscapes. • Represent BitMEX at relevant industry conferences (occasional travel required) to stay abreast of developments, enhance brand image, and solidify relationships. • 识别新潜在客户，引导其完成入驻和初始交易阶段。 • 为我们的机构和个人 VIP 客户提供一流的覆盖和支持，培养深厚的关系以推动交易量、流动性和忠诚度的增长。 • 推广现有工具、产品和策略，赋能客户在 BitMEX 平台上最大化其交易潜力。 • 担任机构客户的主要联系人，负责所有直接沟通。 • 收集、分析并定期汇报客户反馈，包括问题、建议和批评，并将其直接与交易活动挂钩。 • 与 BitMEX 产品和工程团队紧密合作，说明客户问题的优先级并制定有效的解决方案，包括撰写具体的改进提案。 • 保持对 BitMEX 交易平台、当前及未来产品/服务产品的深入理解，以及它们对客户群的影响。 • 清晰阐述 BitMEX 的价值主张，并针对不同的客户群体进行定制。 • 建议并实施流程改进，以提高团队效率并提升服务质量。 • 保持对行业相关发展和竞争格局的实时关注。 • 代表 BitMEX 参加相关的行业会议（需偶尔出差），以掌握行业动态、提升品牌形象并巩固关系。
Benefits
• BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent. • We're seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a 24/7 global exchange, we look for adaptable team players who can excel in a diverse, cross-market environment. • In addition, we offer an industry leading benefits package to our permanent employees. Here’s a peek into what we offer: • Work from home to help you find the perfect balance between work, family and personal life • Work from home • 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities • 25 days of annual leave • A top tier & comprehensive medical, dental and vision policy for you and your dependents • comprehensive medical, dental and vision policy • Professional development allowance to support your career advancement • Professional development allowance • Access to our annual wellness benefits to cultivate your physical and mental growth • annual wellness • Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country • Beyond Border • Remote Working • Team building & offsite events to bring our global team closer • Life insurance coverage to provide a safety net for your family’s future • Life insurance coverage • Does this sound like the type of working culture you can thrive in? Apply online now!
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