Rightmove Careers - Telephone Account Manager
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Requirements
• Sales dynamo: You’ve smashed new business and retention/upselling targets in a B2B environment before and you’re ready to do it again. • Customer champion: You thrive on delivering amazing service and managing expectations. • Growth mindset focused: No two days are the same, and you love it that way. • Tenacious & resilient: Challenges? Bring them on - you turn them into opportunities. • Organised & accountable: You keep the details tight and never miss a beat. • Data confident: You know your way around numbers and can tell stories with data. • Team player: You’re all about collaboration, learning and sharing success. • £32,000—£37,000 GBP • Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. • We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. • Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here! We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include: • We create value…by delivering results and building trust with partners and consumers. • We create value… • We think bigger…by acting with curiosity and setting bold aspirations. • We think bigger… • We care deeply…by being real, having fun, and valuing diversity. • We care deeply… • We move together…by being one team - internally collaborative, externally competitive. • We move together… • We make a difference…by focusing on delivering measurable impact. • We make a difference… • We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right! • 88% of Rightmovers saying we’re a great place to work • If all of this has caught your eye, you may well be a Rightmover in the making...... • People are the foundation of Rightmove - We’ll help you build a career on it.
Responsibilities
• Be the voice of Rightmove: Engage with a high-volume portfolio of existing Commercial clients, building strong relationships over the phone and through video. • Own the full sales cycle: Proactively lead generating, cold calling, managing pricing discussions, objection handling and upselling. • Embed value: Use your expertise to consultatively uncover our partners' successes and challenges, then translate performance data into actionable insights that drive real value. • Drive success: Hit weekly KPIs and handle a mix of new business (approx. 40%) and existing account management/retention (approx. 60%). • Support and educate: Identify training opportunities and deliver impactful sessions to help clients thrive. • Own your impact: Keep CRM records sharp, spot new prospects, and share the Rightmove magic.
Benefits
• Rightmove Commercial is the UK’s leading portal for commercial property - including offices, warehouses, retail units, leisure spaces, land and industrial buildings - for sale or rent. It connects commercial agents, developers, landlords and investors with businesses seeking to buy, let or invest in space across the UK, offering unmatched reach, data insights and market visibility. As the UK’s favourite property platform, we aims to give everyone the belief that they can make their move. • Cash plan for dental, optical and physio treatments. • Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan. • 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes. • Contributory stakeholder pension. • Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life. • Competitive compensation package. • Paid leave for maternity, paternity, adoption & fertility. • Travel Loans, Bike to Work scheme, Rental Deposit Loan. • Charitable contributions through Payroll Giving and donation matching. • Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more. • We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process.
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