fonoa - Revenue AI & Automation Architect
Requirements
• 5+ years in GTM Engineering, Revenue Operations, Revenue Systems, Business Systems, or a similar technical role • Strong Salesforce experience, with expertise extending beyond administration • Experience designing and managing complex business system integrations • Experience deploying AI-powered workflows, automations, agents, or model-driven applications into production environments • Strong data modelling and systems design skills • Ability to move comfortably between strategic planning and hands-on implementation • Experience building with LLMs, AI APIs, or modern automation platforms • Experience with tools such as n8n, Clay, Make, Zapier, Workato, or similar platforms • Strong opinions on data governance, automation design, and system architecture • Experience scaling systems within a high-growth B2B SaaS company • Experience working across multiple GTM functions rather than supporting a single team • What This Role Is Not • A Salesforce Administrator role with a different title • A reporting and dashboard-focused operations role • A project management position coordinating technical work • An AI experimentation role without implementation ownership • A prompt engineering role disconnected from operational outcomes
Responsibilities
• AI & Automation • Build AI-powered workflows that automate account research, lead qualification, forecasting support, customer health analysis, and renewal preparation • Connect AI models and automation tools to live business systems and operational data • Identify repetitive processes that can be automated and implement solutions that deliver measurable productivity gains • Evaluate emerging AI technologies and determine where they can create practical business value • GTM Systems & Architecture • Design and maintain the systems architecture that supports our commercial organisation • Build scalable workflows that separate data, business logic, and user experience • Reduce tooling complexity, integration debt, and manual operational work • Establish standards for system reliability, monitoring, and maintainability • Data & Integrations • Own the design of the revenue data model across accounts, contacts, opportunities, customer lifecycle events, and revenue data • Manage integrations between Salesforce, marketing platforms, data warehouses, enrichment providers, and AI tooling • Ensure data quality, governance, and operational visibility across the GTM stack • Create trusted data foundations that support reporting, automation, and decision-making • Business Partnership • Translate commercial strategy into scalable systems and workflows • Partner with leaders across Sales, Marketing, Customer Success, Partnerships, Finance, and Product • Influence the tools we buy, the systems we build, and how automation becomes part of day-to-day execution • Act as a technical partner to business stakeholders, balancing short-term needs with long-term scalability
Benefits
• We're building a modern, AI-enabled operating system for tax. Internally, we're applying the same principles: modularity, automation, observability, and intelligence. • This is an opportunity to design the systems, automations, and AI workflows that support Fonoa's growth. You'll have significant influence over our commercial technology stack and the freedom to implement solutions that create measurable business impact. • If you're excited about combining systems thinking, automation, data, and AI to solve real operational problems, we'd love to hear from you. • As part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants https://www.fonoa.com/legal/privacy-notice-job-applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.
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