Oowlish Technology - Shopify eCommerce Lead (Client Strategy & Growth)

• 4+ years of experience in eCommerce, with a strong UX/UI design background applied to Shopify or similar platforms. • Proven experience managing client relationships in agency, consulting, or service-based environments. • Hands-on experience with Conversion Rate Optimization (CRO), including testing, analysis, and data-driven decision making. • Strong portfolio showcasing eCommerce UX/UI work, ideally focused on Shopify stores. • Strong verbal and written English communication skills. • Ability to work cross-functionally and take ownership of outcomes with minimal supervision. • Experience working with Shopify or Shopify Plus. • Experience owning both client communication and execution outcomes, rather than operating exclusively as a designer or account manager. • Strong UX/UI design experience focused on eCommerce. • Experience managing client relationships, retention, and satisfaction. • Experience conducting CRO initiatives, including A/B testing, funnel analysis, and conversion optimization. • Ability to translate customer behavior and business data into design recommendations. • Experience collaborating with developers, marketers, SEO specialists, and other stakeholders. • Strong organizational and project coordination skills. • Commercial mindset with the ability to identify growth opportunities and translate them into recommendations or proposals. • Hands-on Shopify development experience (Liquid, custom themes, app integrations). • Microsoft Clarity • Experience with Klaviyo or similar email marketing/CRM platforms. • Experience working with DTC (Direct-to-Consumer) brands. • Previous experience in a Shopify-focused agency. • Experience supporting business development efforts, proposals, case studies, or sales presentations. • You’ll have real ownership over both the client relationship and the work. • This isn’t a role where you hand off briefs and wait. You’ll be directly responsible for shaping experiences, driving results, identifying growth opportunities, and helping clients succeed.