Roo - Staff Product Manager
Requirements
• Marketplace experience or commerce depth. 5+ years working on supply, demand, or core marketplace teams. Ideally in high-growth environments. Strong commerce or consumer-platform backgrounds with equivalent funnel depth are welcome. • Marketplace experience or commerce depth. • Funnel depth. You've owned real surfaces across the funnel (e.g. search, recommendations, acquisition, onboarding, activation, retention) and you know where the leverage sits in each. • Funnel depth. • Commercial fluency. You're comfortable in the unit economics of a business (take rate, price, contribution margin, payback, etc) and can hold your own in a conversation about margin, not just engagement. • Commercial fluency. • Proven impact. A strong track record of delivering measurable results for both users and the business across multiple teams or initiatives. • Proven impact. • Exceptional communication. You craft strategic narratives in writing and communicate effectively across all levels of the organization. • Exceptional communication. • Systems thinking. You balance big-picture thinking with operational precision, designing experiments, scalable systems, and impactful features. • Systems thinking. • AI fluency. You know how to leverage AI to accelerate you and your teams while always taking ownership over the output. • AI fluency • Influential leadership. You inspire alignment across teams and functions, driving progress even without formal authority. People seek your input and want to partner with you. • Influential leadership. • User-centered mindset. You deeply understand customer needs and behavior, advocate for best-in-class UX, and prototype to bring ideas to life. • User-centered mindset. • Startup-ready. You thrive in fast-paced, ambiguous environments, know how to create clarity from chaos, and are energized by building from zero-to-one. • Startup-ready. • While we are a remote first company, if you are based in San Francisco this will be a hybrid role.
Responsibilities
• Own the path from sign-up to first shift which includes identity and license verification, the approval decision, first-run experience, and the flow from browsing to requesting to working. Decide what gets automated and what stays human. • Build the product for high-volume relief vets: recurring bookings, multi-shift blocks, durable hospital relationships, and the calendar and earnings tooling that makes Roo their default rather than one of several apps. • Turn promotions and incentives from operator-run levers into product such as targeting, automation and guardrails that decide where a dollar goes. • Partner with the BU's growth marketer as a pair, not a handoff: shared conversion targets, joint experiments, and a standing argument about where the bottleneck actually is. • Fix the instrumentation before the roadmap. Work with the BU analyst on cohort definitions, attribution and holdouts so we ship what we can prove. • Co-own the BU strategy with the GM to help decide what we do and don't do, carry the product half, and say out loud when a committed lever isn't working. • Keep one marketplace. Your decisions land on hospital screens too; partner with the PMs in the other BUs so users get one product, not our org chart. • Communicate strategy, progress and learnings clearly to leadership and across BUs.
Benefits
• Note: We’ve recently been made aware of a job scam where scammers are posing as Roo employees and conducting fake text interviews. Please note that any communication from @lifeatroo.com is not legitimate. All official Roo communication will always come from @roo.vet. • Exact compensation may vary based on skills, experience, and location. • Tier 1 Pay Range (examples: San Francisco, NYC) • $170,000—$220,000 USD • Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago) • $155,000—$200,000 USD • Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento) • $145,000—$190,000 USD • Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City) • $135,000—$175,000 USD • Tier 5 Pay Range (examples: Madison, Birmingham, San Antonio, Spokane, Toronto) • $125,000—$165,000 USD • Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! • What to expect from working at Roo! • Located in the US: • For permanent, full time employees, we offer: • Accelerated growth & learning potential. • Stipends for home office setup, continuing education, and monthly wellness. • Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. • Unlimited Paid Time Off. • Paid Maternity/Paternity and reproductive care leave. • Gifts on your birthday & anniversary. • Opportunity for domestic travel, including for regional team building events. • Located in Canada: • Comprehensive health benefits offered through Rippling EOR. • Registered Retirement Savings Plans (RRSPs) and Tax-Free Savings Accounts (TFSAs) through Wealthsimple. • Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation.
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT