Clutch - Staff Product Manager, AI Agents
Requirements
• In rough priority order: • Product sense above all. You have strong product judgement, taste and customer intuition • Product sense above all. • B2B product experience. You have directly managed enterprise customers, negotiated scope, and pushed implementations to completion. • AI-forward. You have built something with AI yourself and can demo it. Deep AI research experience is welcome but not required; curiosity plus shipped work is • AI-forward. • Customer presence. You can run a room with a credit union’s leadership team, on your own, and sell a direction before the product exists • Customer presence. • Willingness to travel. Expect roughly 20% on average, with stretches of 50% during critical windows. Being on site measurably increases how fast we close customers with direct product coverage and how fast we launch • Willingness to travel. • Relentless forward motion. You need to be persuasive and comfortable pushing without authority • Relentless forward motion. • Top-notch communication, written and live. Fast, clear, high-quality customer responses • Top-notch communication, written and live. • 7+ years in product management in a fast-paced environment, preferably in B2B SaaS and/or Fintech, Founding backgrounds are strongly welcome • Nice to have: financial services or fintech background; experience in or alongside a forward-deployed engineering or product function; hands-on integration work with core banking, LOS, or CRM systems
Responsibilities
• Ramp on the agent portfolio and on the credit unions that matter most over the next six months • Rapidly prototype and live trial different agents and use cases. • Take ownership of one agent and its roadmap, and build a working relationship with your engineering and commercial counterparts • Meet the internal buyers’ counterparts at our largest partners and understand who owns what inside a credit union • Own discovery for your agent: run customer sessions on site, and turn what you hear into a sequenced roadmap with clear business outcomes. Goal is to ship an agent every 4-6 weeks in production • Ship the first version of the integrations your agent depends on (core, loan origination system, CRM), designed to be reused rather than rebuilt per customer • Drive at least one net-new product go-live, making key decisions and clarifications that unblock it • Work with the other AI PMs to decide which credit unions your agent should launch with, and which should wait • Have your agent live with multiple credit unions, with data you can show partners to prove it is working • Expand the business outcomes your agent is accountable for, beyond the initial use case • Hand scaled rollout to AI Ops with documentation and a repeatable integration pattern, while you keep the product roadmap • Be trusted to walk into a partner executive conversation alongside commercial counterparts and come out with a decision
Benefits
• Remote Flexibility: Enjoy the freedom of remote work from anywhere, balancing life and career seamlessly. • Remote Flexibility: • Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations, fostering teamwork and fresh ideas. • Unforgettable Off-Sites: • Paid Time Off: Enjoy flexible PTO days yearly for relaxation and rejuvenation. • Paid Time Off: • Stock Options: Joining us means having a stake in our success, so you'll receive stock options as part of your compensation package. • Stock Options: • Work Trip Budget: Grow personally and professionally with a budget for work-related trips and co-working. • Work Trip Budget: • Health Coverage: Prioritize your well-being with comprehensive health and dental insurance plans. • Health Coverage: • Clutch is a revolutionary vertical SaaS company, proudly backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. As a champion of financial well-being, we address the urgent need for affordable lending solutions in an era where the average American grapples with over $155,000 in household debt. Unlike traditional financial institutions, Clutch develops software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans. Our mission extends beyond mere financial transactions; we strive to fundamentally enhance the way credit unions interact with their members. By integrating cutting-edge technologies and user-centric designs, we help credit unions provide seamless digital experiences that are on par with leading tech companies. This approach not only preserves but revitalizes the longstanding tradition of community and member-focused service inherent to credit unions. • Clutch
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