Temporal Technologies - Senior Director, Global Field Operations
Requirements
• Significant experience in Sales Operations, Revenue Operations, or Field Operations in B2B enterprise technology or software, including leading a multi-region team of operations leaders. • Proven track record owning operations for multiple GTM functions at once, ideally Sales, pre-sales/Solutions Architecture, Services or Customer Success, and Partners. • Experience supporting multiple sales motions at once: net-new logo hunting, growth/expansion within existing accounts, and self-serve or hybrid AE-assisted motions. • Demonstrated AI-native working style: hands-on experience using AI tools (e.g., ChatGPT, Gemini, Notion AI, or purpose-built GTM AI tools) to speed up analysis, automate repeatable ops tasks, generate insights from large datasets, and improve the speed and quality of decision-making. We want to see how AI is built into how you and your team work today. • Experience operating across AMER, EMEA, and APJ, with sound judgment on where global consistency matters and where regional differences need room. • Hands-on experience with territory design, account scoring, quota allocation, and capacity modeling for both quota-carrying and technical/overlay roles. • Experience building partner operations, including deal registration, attribution, co-sell, and cloud marketplace motions. • Strong Salesforce expertise, with a track record of building reporting and metric definitions that hold up across regions, segments, and functions. • Highly analytical, with the ability to turn data into clear, actionable insights for executive leadership • Strong cross-functional partner to Sales, Technical Services, Partners, Finance, GTM Systems, and Marketing leadership. • Comfortable presenting recommendations to executive leadership and holding a position under pushback. • Able to operate both strategically and tactically depending on business needs. • Bonus: experience operating in a consumption-based business • Bonus: experience evaluating or deploying AI-powered GTM tools and driving adoption across a global field organization
Responsibilities
• Own the global field operations function, leading and developing regional Field Operations leaders and building out coverage for regions and functions as the business grows. • Serve as the senior operations partner to Sales, Technical Services, and Partner leadership, delivering insights on pipeline generation, account penetration, coverage, and productivity. • Define the global operating cadence for the field (forecast calls, pipeline reviews, QBRs, account planning), with clear standards for what’s global and where regions can flex. • Own global pipeline visibility and forecasting hygiene across all motions and regions, including large complex enterprise deals, consumption workload ramps, Commercial/self-serve pipeline, and partner-sourced and partner-influenced deals. • Drive annual and in-year planning for the full field: capacity plans, territory carving and re-carving (including account transitions), and quota allocation across New Logo, Growth, and Commercial, in close partnership with Finance and GTM Strategy. • Own Partner operations: program mechanics, deal registration and attribution rules, co-sell processes, cloud marketplace transactions, and reporting on partner-sourced and partner-influenced pipeline. • Conduct global white-space and TAM analysis to identify high-propensity targets and inform market entry, coverage model, and org design decisions. • Analyze field performance (win/loss, deal velocity, conversion, quota attainment, SA and partner involvement) across regions and segments, and translate findings into clear recommendations for executive leadership; use AI tools to find patterns at scale. • Partner with GTM Analytics to set global standards for Salesforce and Omni reporting, owning one consistent set of field metrics and dashboards across Sales, Technical Services, and Partners. • Identify process gaps across the field and partner with GTM Systems to scope and implement automation, including AI-assisted workflows that cut manual effort and expand coverage. • Represent field operations in executive planning forums, giving leadership a single, trusted view of field health.
Benefits
• US Tier - 1Salary $266,700 – $350,000 • Offers Equity • $53,300 – $70,000 Bonus • US - Tier 2Salary $240,000 – $315,000 • Offers Equity • $48,000 – $63,000 Bonus • US - Tier 3Salary $240,000 – $315,000 • Offers Equity • $42,600 – $55,965 Bonus
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