NICE - Senior Sales Engineer, Cognigy
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Requirements
• Strong JavaScript programming and scripting skills • Hands-on experience with conversational AI, chatbots, virtual agents, or low-code automation platforms • Familiarity with knowledge management, asynchronous messaging, and omnichannel engagement solutions • Experience with enterprise SaaS architecture, APIs, and integrations • Working knowledge of web technologies: HTML, JavaScript, CSS, DOM, and browser developer tools • Comfortable leveraging AI-assisted coding tools and vibe coding techniques to rapidly prototype and iterate on solutions • Strong business acumen able to quickly understand new business processes and connect technology to revenue and profit outcomes • Analytically minded with excellent problem-solving, presentation, and storytelling skills • Ability to draw out root causes, not just symptoms, and apply creative thinking to solve them • Skilled at managing multiple priorities and deliverables across concurrent client engagements • Bachelor's degree in a related technology field; MBA preferred • Experience with NiCE, Cognigy, or comparable CCaaS / conversational AI platforms
Benefits
• Cognigy • NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. • Requisition ID: 10507 • NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. • Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
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