Freenow by Lyft - Communications Lead, Europe

• Extensive senior communications experience, including leading multi-market teams and managing crisis communications • Previous experience managing international communications teams; a track record of building strong relationships across organizational and geographical boundaries, managing senior stakeholders, and working in cross-functional teams; ability to effectively work across time zones and languages. • Interest in how reputation and discoverability are evolving in an AI-driven media environment. Comfortable thinking beyond traditional earned/social metrics to newer signals like AI search visibility and answer-engine representation. Experience or strong point of view on this a plus, but curiosity and adaptability matter most. • Experience working in technology, mobility, transportation, platforms, consumer technology or another complex, highly regulated industry. • Ability to fluidly navigate between strategy and execution (can develop high-level strategic plans and also ensure high-quality execution). • Proven success building strategic communications plans across external channels including owned, earned, social, and emerging media. • Expertise in corporate reputation, executive communications and strategic media relations. • Comfortable with a collaborative style of working, is flexible, adaptable and has a willingness to learn from peers and other team members. • Ability to navigate and negotiate obstacles, can pivot with ease, highly organized and knows how to manage difficult conversations. • Budget and reporting: experience managing multi-market regional budgets, optimizing resource allocation, managing agency retainers, and delivering measurable ROI across campaigns. • Experience both in-house and agency preferred. • Fluency in Spanish and English is required due to regular interaction with local external stakeholders and international internal teams. • Experience working directly with global, national, international and local media to shape stories proactively and reactively, driven by a deep understanding of the EU media landscape and current European news agenda.