Credible - Marketing Automation Solutions Architect (Temp Contractor)
Requirements
• BA/BS in Marketing, Business, Computer Science, or equivalent experience preferred • 5+ years of experience with an enterprise email/marketing automation platform; deep, hands-on experience with Salesforce Marketing Cloud, Braze, Iterable, HubSpot, or similar is required • Advanced proficiency in email scripting (AMPscript, Liquid, Handlebars, etc.), including reusable, shared logic (content blocks, config/core patterns) • Advanced SQL skills for audience segmentation and complex query logic (joins, window functions, CASE logic, CTEs, etc.) • Advanced HTML/CSS for responsive, cross-client email development • Experience with API integrations (SOAP/REST), JWT or token-based authentication flows, and secure link/redirect handling • Working knowledge of modern data stacks (e.g., Snowflake, dbt) and comfort with Git-based PR workflows • Strong understanding of the data privacy and compliance landscape (CAN-SPAM, CCPA, GDPR, CASL) and rigorous handling of PII • Experience with Agile/Scrum delivery and Jira-based workflows, including technical/peer review • Excellent communication skills, able to translate between marketers, compliance/legal, and engineering stakeholders • Ability to ramp quickly and work independently with minimal onboarding • Hands-on experience using AI tools (e.g., Cursor, GitHub Copilot, Claude Code) to write, debug, or review SQL and scripting code • Tools You'll Use • Salesforce Marketing Cloud • VS Code / Sublime Text — code editors for HTML, SQL, AMPscript, and SSJS development • SQL and Snowflake — querying Credible's data warehouse for segmentation, reporting, and insights • Jira — sprint planning, ticket workflow, and MAT's peer review process • Confluence — team documentation and operating manual • Email on Acid (or similar) — cross-client email rendering and QA • Salesforce Marketing Cloud Developer, Consultant, and/or Architect certification, or Braze Certified Technical Marketing Expert/Developer certification • Experience in financial services or another highly regulated industry • Prior contract or consulting experience, with a track record of getting up to speed quickly in a new environment
Responsibilities
• Serve as the day-to-day technical authority for Credible's marketing automation platform: configuration, data flows, integrations, and sync logic with other internal systems • Maintain and troubleshoot existing multi-touch email journeys, including entry criteria, branching logic, throttling, and exit rules, and build or modify journeys as needed for in-flight business needs • Maintain and extend personalization logic in languages like AMPscript, Liquid, Handlebars, or SSJS • Write and review SQL for audience segmentation, data design, and test/control cohort frameworks • Partner with the Marketing Automation Team Manager to validate audiences and monitor data flowing into and out of the marketing automation platform • Maintain security-sensitive integration patterns, including key/secret rotation and environment handling • Participate in MAT's peer/technical review process, holding work to documented coding, naming, and version-control standards • Act as the escalation point for difficult technical problems, supporting the Lifecycle Marketing Team with debugging and best practices • Translate business and marketing requirements from Lifecycle Marketing into technical designs, working within MAT's Jira/sprint process (work-type tagging, MAT Review gate, sprint planning and review) • Work with BI/Data Engineering, Engineering, Information Security, and Legal/Compliance to keep releases secure, compliant, and production-ready • Document your work and update architecture notes and technical processes so the handoff back to the full-time architect is seamless • Use AI tools (coding assistants, research agents) to speed up research, code review, documentation, and QA
Benefits
• We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we’re the friend you always wish you had in finance. • We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we’ll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world.
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