GuidePoint Security - Marketplace Operations Specialist

• Create private offers for customers in CSP Marketplaces (AWS, Microsoft Azure, Google), collaborating with account executives and sales operations. • Provide subject matter expertise and training to internal team members, vendor partners, and customers. • Serve as the primary point of contact for escalations related to private offer requests and troubleshooting. • Own and maintain comprehensive documentation for all marketplace related business processes. • Ensure data accuracy and integrity in Salesforce of all data relating to marketplace opportunities. • Support the accounting team with marketplace billing inquiries and resolution. • Demonstrated experience creating private offers in CSP Marketplaces. Experience with AWS required, experience with Azure and GCP is preferred but not required. • Proven experience using CRM software, preferably Salesforce.com • Highly self-motivated with strong prioritization skills and ability to effectively manage multiple tasks • Exceptional attention to detail with demonstrated commitment to following through on tasks • Collaborative team player with excellent interpersonal skills • Exceptional written and verbal communication abilities • Flexibility to adjust work schedule as needed • We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application. • Why GuidePoint?GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,200 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers.