Vannevar - Senior Business Operations Manager

• Customer delivery and commercial operations — Vannevar has scaled to win deployments with every US Military Service and Combatant Command and with international customers, other federal agencies, and more. Each deployment carries its own delivery obligations and service objectives, and many customers have distinct practices that impact how we can operate. You’ll work with our mission and engineering teams to build a practical system to ensure seamless and efficient delivery against these obligations. You’ll partner with finance and engineering to help us understand our cost structure and opportunities for improvement, reducing friction to improve our end-users’ experience and our business performance. • Customer delivery and commercial operations • Operational systems for the business — We’ve got rapid growth plans for 2027, and need business systems and processes that enable us to scale, collect core business and financial data, and avoid taxing our employees with burdensome tasks. You’ll build and tailor tools, processes, and AI agents to solve a prioritized set of business problems, which may span finance, customer delivery, recruiting, onboarding, HR, vendor/contract management, and other business areas. You’ll build these systems such that other functions can operate them indefinitely or they can run without you, so you can solve the next set of problems. • Operational systems for the business • Strategy for senior and specialized talent— Some of the most important roles for Vannevar’s next phase of growth are ones we haven’t hired before. You’ll help prioritize roles to meet ambitious customer, mission, and product goals, and work closely with senior leadership to develop tailored plans to identify, attract, and hire the right people. You’ll then partner with recruiting to execute those plans, bringing exceptional people to Vannevar and setting them up for success. • Strategy for senior and specialized talent • Business and operating model for growth areas — Once you understand the company’s priorities, you’ll go deep on a single new and high growth customer/mission area. You’ll work with the teams there to understand the growth opportunity and think creatively about the business and delivery model to unlock the next phase of growth. You’ll need to build a deep understanding of the mission problems we’re solving and how customers can leverage our tools, and combine that with business and operational judgement. • Business and operating model for growth areas • Special projects — Some of the most interesting work you’ll do here won’t fit into a neat category. We’re a fast-growing company with a deliberately lean internal team. Important problems regularly surface and need someone sharp to own them... these problems could look like analyzing a major strategic investment, designing infrastructure for tracking a strategic goal, or identifying why a key process is breaking down and building something better. • Special projects