KnowBe4 - Software Engineering Manager (US - Remote)

• Prior individual contributor experience in messaging, eventing, or platform engineering before moving into management • Go production experience: comfort with the concurrency model and the kind of high-throughput service work this team does day to day • Rust exposure: enough familiarity with the async ecosystem (tokio, axum, reqwest, serde) to follow and guide technical discussion • Email infrastructure: AWS SES or third-party ESPs (such as SendGrid or Postmark), plus SMTP and the deliverability standards SPF, DKIM, and DMARC • Third-party messaging integrations: Slack API, Microsoft Graph and Teams, Google Chat API, and webhook delivery patterns • AWS EventBridge and SNS or SQS at scale: event bus design, schema management, and routing across bounded contextsC# and .NET (8+) or Python: both show up in this layer for services and event-processing tooling • Terraform at scale: multi-account, multi-region IaC and CI deploy patterns • Observability tooling: structured logging, tracing, and delivery metrics for systems where "did it actually arrive" is the core question • Experience managing a platform or infrastructure team whose customers are other internal engineering teams • Preferred / Nice-to-Have • Prior individual contributor experience in identity, auth, or platform engineering before moving into management • Rust exposure: enough familiarity with the async ecosystem to follow and guide technical discussionC# and .NET (8+): Lambda AOT compilation, ASP.NET Core, Native AOT targeting linux-arm64 • Auth0 and Keycloak: tenant and realm administration, SAML, OIDC, and OAuth app configuration • GitLab CI/CD: pipeline design and multi-environment deployment • Security engineering concepts: threat modeling, zero-trust principles, secrets management, and credential rotation • BS or equivalent plus 3 years technical experience • MS or equivalent plus 5 years of experience, including team leadership • Ph.D. or equivalent plus 4 years of experience, including team leadership • The base pay for this position ranges from $150,000 - $174,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above. • Application deadline: 9/15/2026.  This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.