Solutions Consultant
In OfficeMidEMEASoftwareSolutions ArchitectAdvisorProspectingCustomer OnboardingJavaScriptCustomer SuccessDigital Marketing
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Requirements
- What You
- Bring:
- 3+ years working in a customer facing role at a digital marketing or technology company.
- Familiarity of affiliate and/or digital marketing industry preferred
- Proven performance in a pre-sales support role selling a SaaS solution through demonstrations, drafting RFP responses, and onboarding sales executives
- Continuous learner looking to be challenged with new product capabilities and customer use cases
- Experience within the marketing technology (MarTech) ecosystem required
- Natural curiosity leading to a deep understanding of the client challenges
- Knowledge of JavaScript, APIs, file transfer systems
- Creative thinker with strong problem-solving skills
- Excellent verbal and written communication with ability to command engagement at an executive level
- In-depth understanding of SaaS platforms and digital marketing solutions
- Ability to communicate complex technical information to a non-technical audience and make complex solutions simple
- Consistent and detailed approach to preparation and team collaboration
Responsibilities
- impact.com
- As a Solutions Consultant based in London, you will be the bridge between complex technology and business value, partnering with our Enterprise AE team to drive revenue across the region. You’ll act as a trusted advisor, using your technical expertise and curiosity to uncover client challenges and design bespoke solution plans that inspire confidence in our platform. This is an exciting opportunity to join a high-growth global team where you can shape the future of commerce partnerships for some of the world's most iconic brands.
- Lead technical sales activities by creating and delivering high-impact platform demonstrations, scoping technical solutions, and facilitating working sessions that inspire prospect confidence.
- Lead technical sales activities
- Conduct deep discovery sessions to document customer technical requirements and positive business outcomes, ensuring our technology aligns perfectly with their strategic goals.
- Conduct deep discovery sessions
- Design and document solution plans and technical integrations that provide a seamless transition to our onboarding and Customer Success teams for long-term partner health.
- Design and document solution plans
- Draft technical RFP responses and manage security questionnaires, ensuring all technical inquiries are handled with precision and speed during the sales cycle.
- Draft technical RFP responses
- Collaborate with Product teams to share industry feedback and customer requests, helping to articulate our product vision and stay at the forefront of innovation.
- Collaborate with Product teams
- Create reusable technical content and assets for pipeline generation campaigns that can be leveraged across the broader global sales and solutions organization.
- Create reusable technical content
Benefits
- At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.
- Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
- Flexible Working:
- Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
- Health and Wellness:
- A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
- A Stake in Our Growth:
- Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
- Investing in Your Growth:
- Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
- Parental Support:
- Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
- Technology Financial Support:
- impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
- impact.com is proud to be an equal opportunity workplace.