Twilio - Salesforce Technical Administrator
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Requirements
• Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! • 2-4 years of experience with Salesforce.com implementation (design, configuration, deployment, lightning flows) • Must have Conga CPQ or Salesforce CPQ administration experience like Product configuration, PLI creation , Attribute creation, CR creation, etc., • Must have hands on experience building Flow, SOQL, and advanced declarative automation • Solid understanding of Salesforce data model, sharing rules, and security architecture. • Demonstrated ability to understand business needs and translate requirements into technical solutions • Salesforce Administrator certification (ADM-201) required • Strong presentation, communication, and facilitation skills • Comprehensive experience on debugging and troubleshooting in Salesforce • Strong organizational and business analysis skills; detail-oriented and able to work independently, manage and develop smaller scale projects. • Knowledge on Salesforce.com configuration best practices • Desired: • 1+ year of experience designing or developing on Salesforce (Apex) • Conga/ SFDC CPQ specialist Certification • Salesforce Certified Platform App Builder • Familiarity with Apex coding • Experienced developing Lightning Components in Salesforce Lightning • Excellent communication skills for working with both technical and non-technical stakeholders. • Location • This role will be based remotely in British Colombia , Canada • Travel • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Responsibilities
• As a Salesforce Administrator in our GTM Automation team, you will get to know our unique business processes and how to build and maintain the systems that power them. In this role, you will be responsible for improving our Salesforce.com platform and ensuring data excellence across the organization. You will be challenged to think creatively about how to reshape existing processes to become more efficient and your work will be integral to supporting impactful programs managed by the team to contribute to the success of the sales team and support Twilio’s fast growth. • Assist project managers and product Owners in various work streams on Salesforce.com • Data management in Salesforce.com and other business systems, including auditing and resolving data integrity at a large scale. • Collaborate with CPQ and Opportunity Life Cycle Management teams to uncover process gaps and develop elegant solutions • Work with Opportunity Life Cycle Management/CPQ value streams to deliver the strategic projects • Understand and fix existing system problems on a daily basis • Recommend and implement process automation and best practices for CPQ and OLM efficiency. • Continually evaluate and identify gaps in our existing codebase to develop solutions for increased extensibility. • Build dashboards and reports to monitor KPIs across the revenue funnel and support strategic decision-making
Benefits
• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. • The estimated pay ranges for this role are as follows: • CAD $90,800.00 - CAD %113,500.00 • Twilio thinks big. Do you? • We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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