This role will be critical in shaping our standard operating procedures and ensuring we set the highest standard for client and advisor support. As an early member of the Savvy team, you will help build out the client servicing function. You will also work closely with the Product and Operations teams to shape the future roadmap of Savvy's product and advisory services.
2+ years of experience in a similar role with a registered investment advisory firm and/or broker-dealer including experience interacting directly with clients AND advisors.
A high-energy, collaborative, and self-starter attitude; willing to roll up your sleeves and have an incredible ownership mentality.
Excellent interpersonal and communication skills.
Detail-oriented and organized, with the ability to prioritize and juggle multiple tasks at once.
Adept at quickly learning and adopting new technologies.
Series 7 and 66 or Series 65 licenses.
BA/BS degree in finance, economics, or related field.
Advanced degrees or designations such as CFP, CPA, CFA
Prior experience working with custodians such as Fidelity, Charles Schwab, or Pershing Advisor Services
Additional Information:
Responsibilities
Responsible for day-to-day operations and administrative support of Savvy wealth managers, providing exceptional client service and fostering long-term client relationships.
Own best-in-class execution of all client tasks, requests and inquiries in a timely manner.
Proactively seek out opportunities to improve Savvy's internal procedures in pursuit of the best advisor and client experience.
Streamline new client prospecting, closing, and onboarding processes including meeting preparation, obtaining account and investment strategy documentation, and driving account creation and transfers.
Assist advisors by executing investment transactions and fulfilling account billing & performance reporting tasks.
Work closely with other professional advisors such as CPAs, estate planning attorneys, business managers, insurance agents, and more.
Create and maintain client data in Salesforce and other systems.
Ensure Savvy is adhering to all required compliance policies and procedures.
Protect clients by maintaining confidentiality of all personal and financial information.
Benefits
Unlimited PTO + paid company holidays
Access to holistic medical, dental, and vision plans
Company 401(k), Commuter, and HSA/FSA plans
NYC office in the heart of Manhattan
Lunch and snacks provided in the office
Access to virtual mental health care (Spring Health), vision related benefits (XP Health), and health concierge (Rightway) to help you find the right care
Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP)